Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Conley

Rohnert Park,CA

Summary

Dynamic Billing Supervisor with a proven track record at Petaluma Health Center, excelling in payment posting and customer service. Enhanced billing processes, achieving significant efficiency improvements. Skilled in problem-solving and attention to detail, ensuring accurate financial reporting and compliance with HIPAA standards. Committed to optimizing patient account management and organizational systems.

Overview

19
19
years of professional experience

Work History

Billing Supervisor

Petaluma Health Center
10.2006 - Current
  • Maintaining A/R and Non A/R Ledger sheets to accurately reflect daily cash, check, credit card, and ACH deposits
  • Post collections and charges to patient accounts
  • Follow up of outstanding A/R all payers and/or including self pay and/or including resolution of denials
  • Responsible for handling all correspondence related to an insurance or patient accounts
  • Prepare refund recommendations for approval and supply requisitions as needed
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Prepared bills receivable, invoices, and bank deposits.
  • Processed incoming payments in accordance with established financial policies.
  • Reconciled daily AR ledger and verified proper posting.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
  • Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
  • Assisted in month-end closing procedures, ensuring accurate financial reporting.
  • Entered figures using 10-key calculator to compute data quickly.
  • Expedited month-end closing procedures by accurately posting transactions and preparing detailed reports for management review.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Driver Checkin/Biller

Fedex Freight
12.2007 - Current
  • Trained new team members on specialized billing software, ensuring seamless integration into the department workflow.
  • Simplified complex billing processes, resulting in increased efficiency and reduced errors.
  • Executed billing tasks and recorded information in company databases.
  • Audited and corrected billing and posting documents for accuracy.

Financial Assistant

Bay Area Research Institute
03.2016 - 10.2018
  • Responsible for posting journal entries to reflect bi-weekly payroll, 403B, tax deductions, direct and indirect benefits
  • Review and verify vacation and sick leave balances for accuracy
  • Verified monthly insurance deductions
  • Previous responsible for reconciling credit card statements
  • Reconciled fixed assets to general ledger
  • Assisted with year end audit with gathering the necessary documents requested by independent auditors

Education

Medical Administrative Assistant Diploma

Bryman College
San Francisco, CA

Skills

  • Time management
  • Customer service
  • Reporting skills
  • Payment posting
  • Problem-solving
  • Attention to detail
  • Multitasking and organization
  • HIPAA compliance
  • Billing systems and software
  • Verbal and written communication
  • Patient account management
  • Data entry proficiency
  • Insurance verification

Timeline

Financial Assistant

Bay Area Research Institute
03.2016 - 10.2018

Driver Checkin/Biller

Fedex Freight
12.2007 - Current

Billing Supervisor

Petaluma Health Center
10.2006 - Current

Medical Administrative Assistant Diploma

Bryman College

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Kimberly Conley