Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Phone
Professionaloverview
Presentations
Timeline
Generic

Kimberly Cora

Louisville,KY

Summary

Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction. Meet challenges head-on utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Insurance Representative and Financial Services

Primerica
12.2023 - Current
  • Leverage the company's training, marketing, and sales tools to build and recruit
  • Help families understand how money works and provide education to help them to become financially independent
  • Service clients by providing income protection through the purchase of life insurance
  • Foster a positive learning environment that encourage open dialogue, collaboration, and continuous improvement among team members.
  • Provide coaching and mentoring to team members.

Carrier

Beeline Carrier Service
11.2020 - 04.2023
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Loaded and secured items to avoid damage to parcels during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Developed strong relationships with clients, providing excellent customer service and support.

Realtor Associate

EXp Realty, LLC
11.2018 - Current
  • Increase property sales by developing strategic marketing plans and conducting open houses.
  • Negotiate favorable contract terms for clients by leveraging market research and strong communication skills.
  • Educate clients on market trends, financing options, and the home-buying process to empower informed decision-making.
  • Address client concerns promptly with professionalism to maintain trust throughout the transaction process.

Representative

Personnel Best LLC
07.2017 - 03.2018
  • Provided emotional support to enhance well-being and coping skills.
  • Worked with individuals with special needs to increase social skills and independence.
  • Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
  • Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.

ECE Instructional assistant

Churchill Park
02.2008 - 06.2016
  • Taught basic functional skills and communication to children with multiple physical and mental disabilities
  • Provided personal care and basic medical needs
  • Worked with students on IEP goals.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintained safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Monitored student progress to identify areas requiring extra support and implemented action plans to meet needs.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Supported student learning objectives through personalized and small group assistance.

Package Handler/Quality Trainer

UPS
09.2000 - 10.2020
  • Sorted small packages, taught work and safety procedures, testing, observations, and audits
  • Assessed trainees progress and consulted with supervisors
  • Preferred trainer to train deaf employees and those with mental and emotional challenges

Education

Psychology -

University of Louisville
Louisville, Ky
01.2005

Skills

    • Top Quality Trainer for UPS training department
    • Motivated and high performing
    • Skilled in communication, can easily adapt to situations and diverse personalities
    • Very inspirational and positive
    • More than 20 years customer service experience
    • Teacher and mentor for individuals w/ disabilities
      • Speaker and team builder
      • Strong leadership qualities
      • Ordained minister
      • Active listener and counselor
      • Work well with children and youth
      • CGIA leadership training Evangel World Prayer Center

Accomplishments

  • Ordained Minister Church Growth International Fellowship
  • Minister of Music for 10 Years at Evangel Newburg Church
  • Most Requested Quality Trainer at UPS
  • Skills in training coalition employees with special needs.
  • Licensed Realtor
  • Licensed Insurance Agent

Affiliations

  • CGIA Leadership Training - 2014 Evangel World Prayer Center
  • Member of Church Growth International Association
  • Women of Excellence Evangel World Prayer Center
  • Volunteer for the ROC (Reach Our City)

Phone

 (502) 240-7906

Professionaloverview

7 years experience dedicated to teaching students with multiple disabilities. Skilled in using adaptive equipment as well as creating communication goals tailored for individual students. Trained in basic medical and personal care. Very caring, attentive and hardworking.

Presentations

2014 - Collaborated with several teachers on a professional development on collaboration with a focus on perception

Timeline

Insurance Representative and Financial Services

Primerica
12.2023 - Current

Carrier

Beeline Carrier Service
11.2020 - 04.2023

Realtor Associate

EXp Realty, LLC
11.2018 - Current

Representative

Personnel Best LLC
07.2017 - 03.2018

ECE Instructional assistant

Churchill Park
02.2008 - 06.2016

Package Handler/Quality Trainer

UPS
09.2000 - 10.2020

Psychology -

University of Louisville

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Kimberly Cora