Kimberly Cotton

Experienced executive business partner with over 25 years of expertise, adept in strategic planning and effective problem-solving. Dedicated to optimizing resource utilization for scalable operations and enhanced profitability. Highly organized and systematic, possessing innate relationship-building and leadership skills. A genuine alliance builder valuing stakeholders, employees, and the company's future.

• Dallas Songwriter’s Association, Board of Director, Membership, 2021 - 2022
• Leadership Support Team, Chair, 2017 - 2023
• Jack Henry Philanthropy Committee, 2020 – 2022
• Women at Jack Henry (ERG supporting DEIB), Communications Chair, 2019 - 2020
• Jack Henry Community Café, 2002-2011
• Women’s Alliance McKinney (WAM), 2010 – 2013
• McKinney Chamber of Commerce, 2009 – 2013

• Developed and executed CEO engagement strategy by creating cross-functional comms teams to help prioritize key corporate messaging, content, and presentations while enhancing CEO reputation, fostering positive relationships, and ensuring alignment between leadership and stakeholders.
• Successfully executed employee engagement initiatives, significantly increasing participation in bi-yearly CEO Roadshow meetings across 18 offices and 9 virtual shows, engaging 3,500+ associates.
• Created and designed effective and well thought out internal and external presentations while upholding brand standards for conferences, board, and customers.
• Collaborated with Head of Corporate Sustainability to implement a philanthropic organizational data collection process to promote the company’s impact and achievements to various audiences including community leaders, customers, investors, and partners.
• Improved recognition experience for 90+ associates for “Administrative Professional's Day” and 50+ associates for ACH Accredited Professionals (AAP) and Accredited Payments Risk Professional (APRP).
• Authored a comprehensive case study with “Executive Management Partners” that investigated the need to modernize the various facets of the Executive Assistant role and employment lifecycle.
• Leveraged case study results and advocated to drive the rhythm of executive administrative activities; gained buy-in across the C-Suite, and mounted a plan aimed at planting seeds for fruition of enduring excellence in performance, efficiency, and communication.
• Introduced a portfolio of strategies and concepts based on case study findings and embedded a culture that encourages idea-sharing and instills a mindset that is focused, relaxed, and confident.
• Built the blueprint for the franchise’s launch in alignment with the franchise business model, corporate objectives, and the overall business plan.
• Defined and introduced groundbreaking plans and best practices with a focus on operational performance, efficiency, team building, and profit growth.
• Employed an empowering, participatory management style that focused on a customer-centric culture, team collaboration, quality, and accountability.
• Raised brand awareness, accelerated philanthropic revenue, and increased community engagement through fundraiser/philanthropic events - supporting various charities in the community.
• Infused additional revenue to the bottom-line, broke profit barriers, raised the bar for premier customer experience - evidenced by customer surveys – and created new opportunities for business success.