Kimberly Cox
Tallahassee,FL
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills with solid background in managing front desk as well as front register ensuring smooth visitor experiences. Proven ability to optimize cash flow management and enhance guest engagement, contributing to increased client satisfaction. Experienced in cash handling and order accuracy, ensuring seamless operations and positive experiences in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Receptionist
Kenney's Construction
08.2023 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Server
Buffalo Wild Wings
01.2022 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
Server Assistant
World Of Beer
06.2022 - 07.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Receptionist, Accounts Receivable
Capital City Paint and Body
06.2020 - 07.2022
- Managed incoming calls with professionalism, directing inquiries to relevant departments.
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
- Maintained accurate financial records through diligent data entry, contributing to overall company organization.
- Reduced late payments by timely processing of invoices and consistent follow-up with clients.
- Optimized cash flow management by accurately recording payments received from clients.
- Assisted in the preparation of financial reports, contributing to informed decision-making within the company.
Education
GED -
Melbourne High School
Melbourne, FL06-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales expertise
- Order accuracy
- Supply restocking
- Sales techniques
- Order management
Timeline
Receptionist
Kenney's Construction
08.2023 - 03.2025
Server Assistant
World Of Beer
06.2022 - 07.2024
Server
Buffalo Wild Wings
01.2022 - 07.2023
Receptionist, Accounts Receivable
Capital City Paint and Body
06.2020 - 07.2022
GED -
Melbourne High School
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