Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Craigs

Superior

Summary

Driven and accomplished Kitchen Manager at Superior School District, adept in workflow planning and staff supervision. Leveraged data analytics for business improvements at Gerfra, Inc, enhancing customer relations and operational efficiency. Skilled in payroll administration and financial record-keeping, consistently achieving objectives with professionalism and high energy.

Overview

30
30
years of professional experience

Work History

Kitchen Manager

Superior School District
03.2020 - Current
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.

Manager

Gerfra, Inc
02.2001 - 02.2017
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests for products, services, and company information.

Receptionist/Insurance Agent

Arrow Insurance
06.1994 - 11.1994
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Education

High School Diploma -

Mesabi East Secondary
Aurora, MN
06.1994

Skills

  • Scheduling
  • Workflow Planning
  • Staff Supervision
  • Payroll Administration
  • Invoice Processing
  • Deadline Management
  • Financial record keeping
  • Appointment Scheduling
  • Paperwork Processing
  • Product Knowledge

Timeline

Kitchen Manager

Superior School District
03.2020 - Current

Manager

Gerfra, Inc
02.2001 - 02.2017

Receptionist/Insurance Agent

Arrow Insurance
06.1994 - 11.1994

High School Diploma -

Mesabi East Secondary

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Kimberly Craigs