Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Kimberly A. Crain

Allen,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Remote Test Scorer (Remote)

Data Recognition Corporation
02.2024 - Current
  • Enhanced test scoring accuracy by implementing standardized evaluation processes and guidelines.
  • Streamlined the test scoring process for increased efficiency through the use of digital tools and software.
  • Collaborated with fellow Test Scorers to ensure consistency in grading methods, resulting in a more accurate assessment of student performance.
  • Provided valuable feedback on exam content and design, contributing to improvements in future testing materials.
  • Maintained strict confidentiality while handling student information, ensuring compliance with privacy regulations.
  • Supported colleagues during peak periods by offering assistance with additional workloads, fostering a collaborative environment.

President and Full Owner

KMCE, Inc.
08.2018 - 11.2021
  • As President and full owner of a Professional Engineering company, I managed a team of professionals and field technicians through various projects, handled accounting, payroll, human resources, and the overall management of the company.
  • Additionally, I was responsible for all hiring and firing of all employees. Additionally,I was the final reviewer for all quality control prior to final submittal of all documents, and reviewed and signed all contracts for the company.
  • As needed, I would attend various meetings to market the company and meet with clients to promote the company
  • I utilized Word, Excel, and Outlook on a regular basis to communicate with staff, create and maintain monthly financial projections, resource loading, and project updates to clients.
  • I also interviewed vendors and looked for opportunities to streamline our processes and procedures to more efficiently complete projects while meeting the clients needs.
  • This allowed us to double in size each year until I sold the company in November of 2021.

Stay At Home Mom

Self
06.2003 - 08.2018

Case Manager- Juvenile Mental Retardation

MHMR
02.2002 - 05.2003
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.

Intake Specialist

MHN
02.2001 - 02.2002
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' charts.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
  • Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
  • Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.

Case Manager - Adult Mental Health

MHMR
10.1999 - 01.2001
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Education

B.A. - Counseling

Texas Tech University
1998

Skills

  • Teamwork orientation
  • Microsoft Office
  • Data Interpretation
  • Reading Comprehension
  • Case Management
  • Case Documentation
  • Organization and Multitasking
  • Problem-Solving

Volunteer Experience

  • Prodigy Dance & Performing Arts Centre, 08/01/14 - Present. I am the team parent for the Junior level competitive dance team. My responsibilities include regular communication with team members and parents to organize events, planning and coordinating meetings, and working with other level coordinators. Organization and communication are key to bringing all participants to each event in a timely manner. Additionally, I work with parents to develop plans for improvement and provide feedback to ownership. I utilize various resources such as Facebook, Instagram, and Twitter to promote the team. I also work with outside vendors to develop team specific items such as team shirts to be worn at National competitions.
  • Lucas Christian Academy, 01/01/15 - 5/2018 I was one of several room parents that have served to assist various teachers with their specific assignments and coordinating events. My responsibilities include regular communication with other room parents and parents of students to organize events, planning and coordinating meetings, and hosting various events. Organization and communication are key to ensuring each event is successful and goals accomplished. I utilize various resources such as Facebook, Instagram, GroupMe, and Twitter to promote various events. I also work with outside vendors to provide additional services at events and other school activities.
  • Green Elementary, 08/2008 - 01/2015, I served as one of several room parents to assist various teachers with their specific assignments and coordinating events. My responsibilities included regular communication with other room parents and parents of students to organize events, planning and coordinating meetings, and hosting various events. Organization and communication are key to ensuring each event is successful and goals accomplished. I utilized various resources such as Facebook, Instagram, GroupMe, and Twitter to promote these various events. I also worked with outside vendors to provide additional services at events and other school activities.
  • Green Elementary PTA Volunteer Coordinator 08/2009 - 05/2011

References

Available upon request

Timeline

Remote Test Scorer (Remote)

Data Recognition Corporation
02.2024 - Current

President and Full Owner

KMCE, Inc.
08.2018 - 11.2021

Stay At Home Mom

Self
06.2003 - 08.2018

Case Manager- Juvenile Mental Retardation

MHMR
02.2002 - 05.2003

Intake Specialist

MHN
02.2001 - 02.2002

Case Manager - Adult Mental Health

MHMR
10.1999 - 01.2001

B.A. - Counseling

Texas Tech University

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Kimberly A. Crain