Kimberly Creighton
Red Lion,PA
Summary
Proactive Administrative Secretary with extensive experience in clerical support, document management, and transcription quality control. Demonstrated expertise in optimizing office efficiency, maintaining compliance with industry standards, and providing accurate and timely administrative assistance. Brings strong attention to detail and effective communication skills to support organizational goals.
Overview
22
22
years of professional experience
Work History
Administrative Secretary
Creighton Construction
09.2016 - 01.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Optimized time management with meticulous calendar maintenance, ensuring timely completion of tasks and projects.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
Transcription Quality Specialist
Wellspan Health
08.2006 - 03.2016
- Reviewed medical reports transcribed by in-house transcriptions, providing accuracy percentage.
- Assisted in training new transcriptionists.
- Assisted physicians' office relating to issues with dictations, reports, and prioritization of reports.
- Assisted in implementation of continuous improvements to transcription software.
- Ensured compliance with industry standards by conducting thorough audits and recommending corrective actions.
- Developed comprehensive quality control documentation, standardizing procedures across the department and promoting consistency.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Reported problems and concerns to management.
- Transcribed or edited medical dictations as needed.
- Educated employees on specific QA standards and confirmed maintenance of standards.
Senior Medical Transcriptionist
Anne Arundel Medical Center
01.2002 - 06.2006
- Improved document accuracy by transcribing medical reports with attention to detail and adherence to industry standards.
- Performed thorough proofreading on completed transcripts to identify errors or discrepancies before submission for review or approval.
- Adapted to changing industry standards, technologies, and methodologies to maintain proficiency as a Senior Medical Transcriptionist.
- Accurately documented medical dictation to record patient care records.
- Applied medical terminology related to provider-specific treatments and techniques.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained 99% accuracy rate for spelling and content.
- Collaborated with healthcare professionals to clarify documentation requirements, ensuring accurate and comprehensive records.
Education
Some College (No Degree) - General
York College of Pennsylvania
York, PAHigh School Diploma -
Northeastern High School
Manchester, PA06-1990
Skills
- Transcription Document Review
- Document Editing
- Proofreading
- Verbal Communication
- Written Communication
- Fast Learner
- Customer Service
- Problem-Solving
- Data Entry
- Multi-Line Phone Systems
- Customer relations and communications
- Multitasking and Time Management
- Attention to Detail
Timeline
Administrative Secretary
Creighton Construction
09.2016 - 01.2024
Transcription Quality Specialist
Wellspan Health
08.2006 - 03.2016
Senior Medical Transcriptionist
Anne Arundel Medical Center
01.2002 - 06.2006
Some College (No Degree) - General
York College of Pennsylvania
High School Diploma -
Northeastern High School
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