Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Crites

Randolph,MS

Summary

Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience

Work History

Business Owner

Kims Cleaning And Painting
01.2005 - 01.2019
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

Customer Service Executive

S & R
01.1989 - 01.2000
  • Described product and service details to customers to provide information on benefits and advantages.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
  • Resolved customer billing errors by researching issues in system, asking open-ended questions and determining root causes of problems.
  • Developed working relationships with internal and external customers while assisting with account management duties.

Education

Cake Decorations - Decorating Cakes

Cake Decorations
Tupelo, MS
1994

Medical Billing And Coding - Medical Insurance Billing

Moores Career College
Tupelo, MS
1993

Business Administration And Management

South Pontotoc High School
Pontotoc, MS
05.1990

Skills

  • Process Improvement
  • Cost Analysis and Savings
  • Task Delegation
  • Sales Planning
  • New Business Development
  • Issue Resolution
  • Staff Management
  • Negotiation and Persuasion

Timeline

Business Owner

Kims Cleaning And Painting
01.2005 - 01.2019

Customer Service Executive

S & R
01.1989 - 01.2000

Cake Decorations - Decorating Cakes

Cake Decorations

Medical Billing And Coding - Medical Insurance Billing

Moores Career College

Business Administration And Management

South Pontotoc High School
Kimberly Crites