Kimberly Crockett
Columbus,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 2 years of commercial property management experience paired with goal-oriented and performance-minded approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Commercial Property Manager
DRK and Company Realty
10.2022 - Current
- Lead the business operations of commercial properties, be the primary business advocate of assigned locations work in conjunction with Asset Management, Leasing, Accounting, Development, Construction, and the marking to maximize financial performance
- Effectively manage the day-to-day operations of building and grounds of assigned locations while adhering to established corporate standards
- Scheduling property tours, open houses, and meetings between clients and agents
- Handling lease or sale agreements, preparing contracts, and ensuring all necessary paperwork is completed accurately and in a timely manner
- Cultivate relationships with merchants, services providers business partners as well as local government officials and community leaders
- Serve as the liaison between tenants and corporate office relative to lease administration and a variety of business areas-heavy lease accounting focus
- Maintain annual operating budget including expense management to include; development of the net quote rate for CAM, taxes and insurance and assisting the property controller and preparing detailed month reports for ownerships including financial statements
- Vendor management, bidding, contract negotiations an enforcements, expense reporting.
Care Review Processor
Molina Healthcare
11.2016 - 10.2022
- Escalate customer satisfaction ratings by offering valuable insights to customer's needs and expectations
- Aid senior leadership during executive decision-making processes by generating daily reports to recommend corrective action and improvements
- Coordinate durable medical equipment referrals and process orders for members and clients
- Deliver fast, friendly and knowledgeable services for routine questions and services complaints
- Provide detailed monthly departmental reports and updates to senior management
- Field customer complaints and inquires, fast tracking them for problem resolution.
Patient Liaison
Nationwide Children's Hospital
07.2012 - 11.2016
- Assisted patients in selecting appropriate course of action, and obtaining needed support for admission, surgery, and post plan of care
- Resolves interpersonal conflicts by listening, finding common ground, and building relationships
- Audit patient files for insurance and billing accuracy
- Gathered and analyzed patient information to determine special program eligibility
- Utilized patients information to track and update families care status.
Education
Highschool Diploma -
Thomas Worthington High School
Worthington, OHReal Estate
Hondros College of Business
Westerville, OHSkills
- Strong Organizational, Training Skills, and attention to detail
- Great Written & Verbal Communication Abilities
- Budget Preparation
- Property Inspections
- Rent collection
- Capital Improvement
- Clear Communication
- Tenant relations
- Relationship Building
- Client Relations
- Efficient in Computer and Internet Applications: Microsoft Office, Microsoft Word, PowerPoint, Yardi, Teams, Excel, and HelpDesk
References
Available upon request
Certification
- Real estate principles and practices, appraisals, finance, and real estate law.
Timeline
Commercial Property Manager
DRK and Company Realty
10.2022 - Current
Care Review Processor
Molina Healthcare
11.2016 - 10.2022
Patient Liaison
Nationwide Children's Hospital
07.2012 - 11.2016
Highschool Diploma -
Thomas Worthington High School
Real Estate
Hondros College of Business
- Real estate principles and practices, appraisals, finance, and real estate law.
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