Dynamic and self-motivated professional with a proven track record in hairstyling and customer service. At Statis Elite Private Hair Studio, I excelled in innovative hair artistry and color correction, while fostering teamwork and collaboration. Recognized for my cutting expertise and awarded for my writing skills, I thrive in fast-paced environments.
-Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications
-performed billing, collection and reporting functions for Workers Compensation, Auto accident claims and individual insurance for Ithaca College and Cornell University employees
-Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
-Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies
-Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client appointments
-Monitored office inventory to maintain adequate supply levels and ordered products
-Mentored new employee and delivered constructive feedback to increase understanding of job duties
-Supervised front desk to manage check-ins and check-outs, verify insurance and collect payments