Kimberly Crowley
Belleville,IL
Summary
Resourceful and experienced worker offering expertise in customer service. Team player with strong organizational skills in problem solving and correcting issues that may arise, and strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
The America Group
07.2017 - Current
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Associate of Science - Adolescent Psychology
St. Charles Community College
St. Charles, MO05.2005
High School Diploma -
Enterprise High School
Enterprise, AL05.1981
Skills
- Spreadsheet Management
- Meeting Planning
- Office Administration
- Document Control
- Clerical Support
- Quality Assurance
- Data Entry
- Professional Communication
- Microsoft Word
- Customer Service
- Staff Motivation
Timeline
Administrative Assistant
The America Group
07.2017 - Current
Associate of Science - Adolescent Psychology
St. Charles Community College
High School Diploma -
Enterprise High School
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