KIMBERLY CRUZ

Design and deliver tailored ESL and Math Literacy lessons to adult learners, focusing on practical language skills, numeracy, and critical thinking.

Conduct regular assessments to gauge student progress in both language acquisition and mathematical skills.

Foster an inclusive learning environment that respects and integrates the diverse cultural backgrounds of students.

Offer guidance and support to help learners overcome educational barriers, enhance their confidence, and achieve their personal and professional goals.

• Work with students on an individual and small group basis to reinforce learning concepts, help complete assignments, and improve performance
• Modify the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.

• Oversaw inventory management through cycle counts, audits, and shrinkage control
• Performed inspections of shipment contents, verifying accuracy against invoices and manifests
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Maintained presence on the dining room floor and assisted the team in supporting the efficiency of service
• Scheduled front-of-house staff to open, close, and work the dining room floor daily
• Supervised team of 25+ employees in the dining establishment, maintaining a positive and productive atmosphere to enhance employee experience.

• Completed documentation promptly, enabling service requests to be properly recorded and tracked
• Communicated with clients for outstanding customer service and to increase repeat business
• Trained new team members on service processes to increase productivity.

• Facilitated classroom discussions to promote creative thinking in both Spanish and Russian languages
• Created, implemented, and assessed engaging lessons for students in the languages of Spanish and Russian
• Interacted positively with students to encourage development and involvement in their studies, treating each student with dignity and respect
• Transform language teaching through conversation, games, and activities
• Help students prepare for oral examinations and practices.