Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Cruz-coque

Buford,GA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Receptionist

Tri County Internal Medicine
05.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Operator

FOX Factory Inc.
01.2023 - 05.2023
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Performed inspections and routine maintenance on equipment.
  • Provided on-the-job training to newly hired workers and team members.
  • Set up machines to start production cycles and controlled machine settings.
  • Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
  • Performed quality checks to identify finish discrepancies.
  • Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
  • Kept accurate records of defective units or products.
  • Utilized blueprints and schematics to position machinery and meet product specifications.

Sales Associate

Lush Cosmetics
09.2022 - 02.2023
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.

Sales Associate

PacSun-Pacific Sunwear
10.2020 - 09.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

Mill Creek High School
Hoschton, GA
06.2022

Skills

  • Document Control
  • Inventory Records
  • Business Operations Understanding
  • Staff Management
  • Telephone Skills
  • Customer and Client Relations
  • File and Record Maintenance
  • Medical Terminology
  • Reception Desk Management
  • HIPAA Guidelines

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Tri County Internal Medicine
05.2023 - Current

Operator

FOX Factory Inc.
01.2023 - 05.2023

Sales Associate

Lush Cosmetics
09.2022 - 02.2023

Sales Associate

PacSun-Pacific Sunwear
10.2020 - 09.2022

High School Diploma -

Mill Creek High School

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Kimberly Cruz-coque