Kimberly Cumberland
Union,MS
Summary
Dynamic and detail-oriented professional with extensive experience at Midstate Tire Service Inc. Skilled in financial reconciliation and customer service, adept at managing accounts and fostering client relationships. Proven ability to enhance operational efficiency and maintain confidentiality while delivering compassionate care as a Travel Hospice Aide.
Overview
2026
2026
years of professional experience
Work History
Bookkeeper Secretary
Midstate Tire Service Inc.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Private Personal Caregiver
The Copeland Family
07.2021 - Current
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
Travel Hospice Aide
Sta-Home
02.2018 - 12.2019
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
- Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
- Maintained a safe and comfortable environment for patients through regular monitoring of vital signs and reporting changes to medical staff.
- Upheld ethical principles surrounding confidentiality and patient autonomy throughout all interactions with patients, families, colleagues, or other stakeholders involved in hospice care.
- Contributed to culture of empathy and care, receiving commendation from families for dedication and kindness.
Education
Certificate Nursing Assistant -
East Central Community College
Decatur, MS12.2017
Skills
- Invoice processing
- Accounts management
- Payroll administration
- Financial reconciliation
- Record keeping
- Customer service
- Client relations
- Team collaboration
- Effective communication
- Empathy building
- Problem resolution
- Customer relations
- Excellent customer service
- Strong Organization skills
- Strong Problem Solving Skills
- Strong Adaptability Skills
- Ability to handle sensitive information and maintain customer confidentiality
Timeline
Private Personal Caregiver
The Copeland Family
07.2021 - Current
Travel Hospice Aide
Sta-Home
02.2018 - 12.2019
Bookkeeper Secretary
Midstate Tire Service Inc.
Certificate Nursing Assistant -
East Central Community College
Similar Profiles
Patrick FinnPatrick Finn
Office Manager at Service Tire Auto Service CentersOffice Manager at Service Tire Auto Service Centers
Nathan DoeringNathan Doering
Manager of Operations at Doering Tire Service & Automotive RepairManager of Operations at Doering Tire Service & Automotive Repair
Morgan GilbertMorgan Gilbert
Administrative Assistant at Chabill's Tire & Auto ServiceAdministrative Assistant at Chabill's Tire & Auto Service
Linda LayLinda Lay
Social Services Program Coordinator II at DRS, OSDPSocial Services Program Coordinator II at DRS, OSDP
Tristan WallaceTristan Wallace
Robot Maintenace Technician at Unipres SoutheastRobot Maintenace Technician at Unipres Southeast