Adept at enhancing operational efficiency and team effectiveness, I leveraged document management and training coordination skills at Queen City Hospice. My proactive approach resulted in seamless project execution and improved file organization, alongside mentoring new hires to ensure high-quality clinical support. My blend of organizational prowess and interpersonal skills drives tangible results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Clinical Team Assistant (CTA)
Queen City Hospice
4605 Duke Dr. #200 Mason OH, 45040
01.2023 - Current
Ensured accurate record-keeping by maintaining an organized database of important company information and documentation.
Delivered outstanding support during peak periods or staff shortages to maintain seamless operations.
Supported project completion by coordinating tasks, resources, and deadlines among team members.
Support clinical staff with scheduling needs.
Faxing initial certification orders to physician's to be signed timely.
Monitored unsigned physician orders, requesting multiple attempts utilizing fax and calling physicians or facilities to obtain overdue physician signatures.
Trained incoming new hires for the CTA positions.
Prepared training material for incoming new hires.
Covered two teams unassisted for seven months while also training incoming new hires for the CTA position. Prepared for an IDG meeting weekly during this time.
DocuSign HEAs to patient/family members to obtain signatures as well as contact them to be completed within time sensitive window.
Prepared requirements for IDG meeting, such as scheduling face to face visits, nursing recert visits, collaborating with clinical staff to sign their portion of the IDG before the meeting, as well as ensuring that each patient is talked about at IDG to comply with medicare regulations.
State Tested Nursing Assistant
Queen City Hospice
4605 Duke Dr. #200 Mason, OH 45040
12.2021 - Current
Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
Education
Associate of Science - Health Information Technology
DeVry University
Downers Grove, IL
12.2015
Skills
File Organization
Training Coordination
Document Management
Meeting Organization
Billing Organization
Timeline
Clinical Team Assistant (CTA)
Queen City Hospice
01.2023 - Current
State Tested Nursing Assistant
Queen City Hospice
12.2021 - Current
Associate of Science - Health Information Technology