Kimberly Cunningham
Fountain Inn,SC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level .Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented professional well-versed in operational practices and regulatory requirements of environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Daycare Director Night Shift
Bumble Bee Daycare & Learning
2015.02 - Current
- Recruited, selected and retained quality administrators, teachers and support staff.
- Interviewed parents and children for enrollment.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Managed, observed and evaluated lead teachers, teacher assistants and kitchen staff.
- Managed program paperwork and child records to comply with state requirements.
- Collected weekly payment.
- Handled cash with high accuracy and took care to check bills for fraud.
Patient Service Representative
Bon Secours Mercy Health
2023.04 - 2023.09
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Handled customer service inquiries in person, via telephone and through email.
- Built and maintained positive working relationships with patients and staff.
- Balanced deposits and credit card payments each day.
- Handled cash with high accuracy and took care to check bills for fraud.
Leasing Specialist
Rocky Creek Apts
2018.11 - 2022.12
- Showed apartments to potential tenants and answered questions regarding community.
- Collected, completed, and processed lease applications.
- Pleasantly greeted visitors to office, asked questions and offered assistance.
- Managed over 200 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
- Conducted property tours with potential rental clients and answered all questions truthfully regarding facility.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Assistant Property Manager
Anderson Village Apts
2017.05 - 2018.11
- To screen rental applications and qualify potential residents.
- Handle all correspondence, income and outcome mail, including confidential materials in a professional and expedient manner for HUD and tax credit property
- Able to enhance update OneSite and online postings per standards; completes files and paperwork accurately and timely
- Completed recertification's for Affordable Tax Credit and HUD
- To sell apartments, amenities and value-added services to ensure all procedure involveConducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Showed apartments to potential tenants and answered questions regarding community.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Escalated major issues to property manager for immediate remediation.
- Collected and maintained careful records of rental payments and payment dat
Leasing Consultant
Signature Pointe Apts
2016.10 - 2017.01
- Greet visitors, answer all income telephone calls, and play an active role in organizing and prioritizing all front office actives
- To keep accurate records of phone and walk-in traffic
- To follow up on guest cards received
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Verified tenant incomes and other information before accepting lease applications.
Certified Notary Public & Loan Signing Agent
Certified Notary Public & Loan Signing Agent
- Updated journal with names and dates for permanent record.
- Administered oath to document signers to obtain affirmation of truth.
- Checked documents and identifying credentials for all parties.
- Looked for signs of fraud or coercion and refused notarization.
Education
Property Management Certificate Administrative Office Management -
Wyatt Institution Greenville Technical College
Greenville, SC09.2016
Skills
- Positive Reinforcement Methods
- Community Engagement
- Customer Satisfaction
- Instructional Strategies
- Medical Insurance
- Insurance Information Collection
- Patient Registration
- Chart Pulling
- Payment Collection
- Common Area Maintenance
- Move-In Coordination
- Safe Work Practices
- Leading Meetings
- Issue Escalation
- Daily Property Operations
- Application Process Proficiency
- Policy Enforcement
- Cash Management
- Application Processing
- Administrative Oversight
- Cash Handling
Timeline
Patient Service Representative
Bon Secours Mercy Health
2023.04 - 2023.09
Leasing Specialist
Rocky Creek Apts
2018.11 - 2022.12
Assistant Property Manager
Anderson Village Apts
2017.05 - 2018.11
Leasing Consultant
Signature Pointe Apts
2016.10 - 2017.01
Daycare Director Night Shift
Bumble Bee Daycare & Learning
2015.02 - Current
Property Management Certificate Administrative Office Management -
Wyatt Institution Greenville Technical College
Certified Notary Public & Loan Signing Agent
Certified Notary Public & Loan Signing Agent
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