Summary
Overview
Work History
Education
Timeline
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Kimberly C. Williams

Daphne,Alabama

Summary

Experienced care coordinator professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.

Overview

19
19
years of professional experience

Work History

Care Coordinator

Humana Inc
Pensacola, FL
01.2013 - Current
  • Facilitated referrals to community resources such as housing and transportation.
  • Ensured compliance with state regulations related to healthcare service provision.
  • Educated clients on available resources and services within their communities.
  • Developed individualized service plans based on assessment findings.
  • Supported clients during hospital admissions and discharges.
  • Provided case management services to ensure the delivery of quality care.
  • Coordinated with other health professionals to develop individualized plans of care for patients.
  • Monitored and evaluated patient progress, adjusting treatment plans as needed.
  • Conducted initial assessments and evaluations of patient's needs.
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
  • Assisted in the development of discharge plans for clients transitioning out of care programs.

Case Manager

Alta Pointe Health Care System
Mobile, AL
01.2011 - 01.2013
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.
  • Developed individualized care plans with input from clients and their families.
  • Conducted home visits to assess the safety of living environments for clients.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Monitored client progress through regular follow-up contacts.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Participated in interdisciplinary team meetings to discuss treatment options.

Teacher

Trinity Lutheran School
, AL
01.2007 - 01.2011
  • Developed and implemented lesson plans based on curriculum objectives.
  • Assessed student performance through tests, quizzes, and other assessments.
  • Provided individualized instruction to meet the needs of all students.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.

Medical Records Director

Eight Mile Nursing Home
, AL
01.2005 - 01.2007
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Developed, implemented and maintained medical records policies and procedures.
  • Reviewed medical records for accuracy, completeness and compliance with applicable laws and regulations.
  • Conducted audits of medical records to identify areas needing improvement or corrective action.
  • Evaluated patient care documentation to ensure accuracy of data entry into electronic health record system.
  • Trained staff on proper use of the electronic health record system.
  • Resolved complex issues related to medical record retrieval requests from external sources such as attorneys, insurance companies or government agencies.
  • Analyzed data from various sources including physician orders, laboratory results, radiology reports, to ensure complete documentation within patient's chart.

Education

Master of Social Work -

Walden University

Master of Arts in Elementary Education -

Grand Canyon University

Bachelor of Arts in Human Services -

University of South Alabama

Timeline

Care Coordinator

Humana Inc
01.2013 - Current

Case Manager

Alta Pointe Health Care System
01.2011 - 01.2013

Teacher

Trinity Lutheran School
01.2007 - 01.2011

Medical Records Director

Eight Mile Nursing Home
01.2005 - 01.2007

Master of Social Work -

Walden University

Master of Arts in Elementary Education -

Grand Canyon University

Bachelor of Arts in Human Services -

University of South Alabama

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Kimberly C. Williams