Kimberly Daniels

• Evaluated and analyzed medical records to identify and abstract hierarchical condition category (HCC) diagnoses and relevant clinical documentation.

• Accurately assign and document applicable diagnosis codes based on information contained within patient medical records.

• Update patient and medical record information information to ensure documentation is current, accurate, and complete.

• Review clinical documentation for gaps or missing information and initiate provider queries when additional or updated documentation is needed.

• Collaborate with physicians and healthcare providers to obtain clarification and updated clinical information necessary to support accurate diagnosis abstraction and coding.

• Apply knowledge of medical terminology, clinical documentation, coding, concepts, and healthcare record requirements when reviewing patient charts.

• Process and review insurance claims to support accurate and timely claims handling.

• Respond to customer phone inquiries regarding insurance coverage and whether services, including physicians' visits are covered under their plans.

• Review member and claim information to provide accurate coverage and benefits information to customers.

• Communicate clearly with customers while addressing questions and resolving insurance-related concerns.

Communicate clearly with customers while addressing questions and resolving insurance-related concerns.

• Prepared and delivered meals to patients promptly, following strict food service guidelines and patient care procedures.

• Monitor food temperatures to ensure meals meet required temperature and safety standards before delivery.

• Support timely and accurate meal service to patients' needs and daily operational requirements.

• Served as a mentor , providing guidance and support to fellow team members.

Student of the year for 2019-2020

President list (Fall 2020)

• Honoree of [Medical Biller/Coder)
• Dean's List (Spring 2019), (Summer 2019)