Kimberly Del Hoyo
9826 Cluny Ave
Summary
Enthusiastic retail professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the business.
Overview
3
3
years of professional experience
Work History
Client Advisor/Key Holder
Moncler
11.2022 - Current
- Drove sales of luxury goods by leveraging in-depth product knowledge and personalized sales techniques.
- Provided expert product knowledge on luxury fashion, accessories, and exclusive collections to assist clients in making informed purchasing decisions.
- Developed and nurtured long-term relationships with an exclusive client base, resulting in repeat business and referrals.
- Utilized CRM tools to track customer preferences and provide tailored follow-up communication, enhancing customer loyalty.
Sales Supervisor
7 For All Mankind
06.2022 - 11.2022
- Promoted business' development by building and maintaining relationships with new clients.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained newly hired sales team in upselling techniques.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Sales Leader
Sandro Paris
11.2021 - 06.2022
- Led sales team to exceed sales goals.
- Monitored sales team performance and provided constructive feedback.
- Managed CRM system to coordinate information from lead sources.
- Increased customer engagement to drive interest and boost sales opportunities.
- Kept detailed track of sales and customer information in company system.
Education
High School Diploma -
Bachelor of Arts - Criminal Justice
University of Nevada - Las Vegas
Las Vegas, NV05.2022
West Career & Technical Academy
Las Vegas, NV05.2018
Skills
- Customer service
- Business development
- Business operations
- Team Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Client Advisor/Key Holder
Moncler
11.2022 - Current
Sales Supervisor
7 For All Mankind
06.2022 - 11.2022
Sales Leader
Sandro Paris
11.2021 - 06.2022
West Career & Technical Academy
High School Diploma -
Bachelor of Arts - Criminal Justice
University of Nevada - Las Vegas
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