KIMBERLY DESROSIERS
Sayville,NY
Summary
Highly motivated and committed Certified Medical Assistant with a proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline environment.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
Stony Brook Advanced Imaging
09.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Documented vital signs and health history for patients in clinic and hospital environments
Certified Medical Assistant
Mather Endocrinology
01.2017 - 09.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Assistant
Ent Associates Of Ny
10.2013 - 09.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Customer Service Representative
Notify Md
09.2010 - 10.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Trained new personnel regarding company operations, policies and services.
Education
Bachelor of Science - Healthcare Administration/Management
Southern New Hampshire University
Hooksett, NH10.2024
Allied Health and Medical Assisting - Medical Assisting/Phlebotomy/EKG
Hunter Business School
Levittown, NY09.2013
High School -
Wantagh High School
Wantagh, NY06.1998
Skills
- Electronic Health Records
- Medical Terminology
- Inventory and Supply Management
- Vital Sign Monitoring
- Specimens Collection and Processing
- Patient Flow Management
- Compassionate
- Reliable Team Player
Certifications Honors
01/01/17, National Certified Medical Assistant, NCCANCCA
Timeline
Certified Medical Assistant
Stony Brook Advanced Imaging
09.2020 - Current
Certified Medical Assistant
Mather Endocrinology
01.2017 - 09.2020
Medical Assistant
Ent Associates Of Ny
10.2013 - 09.2017
Customer Service Representative
Notify Md
09.2010 - 10.2013
Bachelor of Science - Healthcare Administration/Management
Southern New Hampshire University
Allied Health and Medical Assisting - Medical Assisting/Phlebotomy/EKG
Hunter Business School
High School -
Wantagh High School
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