Overview
Work History
Education
Skills
Timeline
Generic

Kimberly D. Gaytan

San Antonio,Texas

Overview

6
6
years of professional experience

Work History

STUDENT

ARCLIGHT MED SERVICES
10.2024 - Current
  • Assisting in the delivery of basic emergency medical care to patients in various simulated or real-life scenarios
  • Practicing the use of medical equipment, such as stretchers, defibrillators, and splints
  • Collaborating with other EMT students and instructors to refine skills and improve knowledge of emergency response procedures

MARKETING EVENT PROMOTER

EN VIVO LLC.
01.2024 - 01.2025
  • Coordinated and hosted promotional events for various Latin music artists in Texas
  • Transported various musician artist and instrument equipment
  • Design and distribute marketing materials, including flyers, posters, brochures, and digital ads using Adobe Photoshop, Canva, Lightroom

SUPERVISOR

ROSELLA COFFE
01.2023 - 12.2023
  • Revamped the existing inventory system, ordering procedures, and food storage protocols
  • Developed a comprehensive cross-training initiative to ensure front-of-house (FOH) staff members could competently and confidently fulfill all roles within the establishment
  • Expanded customer base and elevated social media presence by 19% through dynamic promotional activities, captivating content, and interactive surveys

CONTRACTED OFFICER

GEO SECURE SERVICES
01.2022 - 12.2023
  • Directed oversight and monitoring of detainee activities
  • Conducted regular counts of inmates/detainees to maintain accurate records and promptly responding to emergencies when necessary
  • Transported detainees to medical appointments

BUSINESS DEVELOPMENT SPECIALIST

OPPDRIVE
01.2021 - 12.2022
  • Verified high-quality marketing leads via cold calling and email outreach
  • Generated fresh data entries in CRM platforms (Salesforce, HubSpot, Outreach) on a bi-monthly basis
  • Delivered regular reports and weekly progress updates on sales and lead
  • Used several CRM platforms (HubSpot, Salesforce, Oracle) alongside using systems like Zendesk, JIRA, Asana, and Google Apps

PRODUCT SUPPORT SPECIALIST

APPLE INC.
01.2019 - 12.2021
  • Responded to customer inquiries and provided support via phone, video chat and email
  • Provided a vital role in ensuring customer satisfaction and loyalty by staying up to speed of products and features
  • Collaborated with cross-functional teams including Engineering, Product Management, and Sales to address customer concerns
  • Followed up with customers to ensure issues were resolved above expectations and provided additional assistance or training as needed

Education

Applied Computer Technologies -

South Texas College
McAllen, TX

Arclight Med -

Emergency Medical Services
San Antonio, TX

Skills

  • Research and analysis
  • Administrative assistance
  • Community volunteering
  • Job shadowing
  • Microsoft proficiency
  • Conflict management
  • Spanish fluency

Timeline

STUDENT

ARCLIGHT MED SERVICES
10.2024 - Current

MARKETING EVENT PROMOTER

EN VIVO LLC.
01.2024 - 01.2025

SUPERVISOR

ROSELLA COFFE
01.2023 - 12.2023

CONTRACTED OFFICER

GEO SECURE SERVICES
01.2022 - 12.2023

BUSINESS DEVELOPMENT SPECIALIST

OPPDRIVE
01.2021 - 12.2022

PRODUCT SUPPORT SPECIALIST

APPLE INC.
01.2019 - 12.2021

Applied Computer Technologies -

South Texas College

Arclight Med -

Emergency Medical Services

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Kimberly D. Gaytan