Kimberly Dickinson
Pembroke,MA
Summary
Respected and self-motivated professional with more than 16 years of experience managing multiple projects simultaneously. Highly skilled at relationship-building with clients and external vendors. Extensive experience managing large-scale projects from the requirements phase to completion. Experienced in tracking details, communicating deadlines, and following-up with internal and external partners to ensure on-time completion.
Overview
26
26
years of professional experience
Work History
Account Manager/Coordinator
IMAC
08.2007 - Current
- Execute strategic direct mail marketing plans for insurance products for billion-dollar Fortune 500 companies such as Bank of America, Citi Group, and Wells Fargo
- Develop customized account plans for clients to help them achieve their business goals.
- Provide each client a seamless turn-key experience from start to finish to maximize profits
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Track campaigns, prepare performance analysis reports post campaign, and make recommendations to increase future profitability
- Proven ability to manage multiple corresponding projects with 100% accuracy
- Create successful relationships with external vendors and manage on-time completion of projects
- Manage internal budget with continual review of industry expenses to reduce marketing/mailing costs
- Schedule and facilitate weekly calls with vendors to ensure an accurate and timely workflow process.
Office Manager
Burke Group, Inc.
06.2004 - 06.2007
- Oversee the daily operations of the office and partnered with President to ensure maximum efficiency
- Organize and track multiple million-dollar projects including job costs, imputing contract dollars, purchase orders and all invoices
- Manage million-dollar contracts and change orders to subcontractors, responsible for obtaining final sign off from client
- Review and process accounts receivable and payable weekly
- Process and job cost weekly payroll
- Attend project management meetings with President and Project Manager.
Customer Service Representative
Ocean Spray
12.2003 - 06.2004
- Responsible for managing customer accounts and orders
- Assisted with training incoming temporary employees
- Created reports using Excel and Microsoft Word.
Property Manager
Gables Boca Place
04.2003 - 06.2003
- Managed a million-dollar budget, adhered to monthly budget through cost control
- Responsible for ongoing training of all employees
- Processed payroll for all employees
- Oversaw all daily operations of the community
- Supervised a staff of four.
Assistant Property Manager
Gables Cotton Bay
03.1999 - 04.2003
- Awarded 'Assistant Property Manager of the Year' in the year 2000
- Assisted in the overseeing of all daily operations of the community
- Responsible for the ongoing training and supervision of all Leasing Consultants
- Executed accounting functions, including collecting and posting rent, collecting all move-in money, along with coding and entering all bills
- Produced monthly Bond and Owners reports for corporate office.
Assistant Property Manager
Uno Lago Apartments
06.1998 - 03.1999
- Oversaw the Leasing Department daily operations
- Daily postings: rent, water, and all move-in money
- Produced weekly reports for corporate office.
Education
Bachelor of Science - Business Management
Plymouth State College
Plymouth05.1995
Some College (No Degree) - Fall Semester 1992
St. Patrick's College
Maynooth, IrelandSkills
- Campaign Execution
- Vendor Relations
- Client Relationship Management
- Schedule Management
- Account Development
- Customer Relationships
Timeline
Account Manager/Coordinator
IMAC
08.2007 - Current
Office Manager
Burke Group, Inc.
06.2004 - 06.2007
Customer Service Representative
Ocean Spray
12.2003 - 06.2004
Property Manager
Gables Boca Place
04.2003 - 06.2003
Assistant Property Manager
Gables Cotton Bay
03.1999 - 04.2003
Assistant Property Manager
Uno Lago Apartments
06.1998 - 03.1999
Bachelor of Science - Business Management
Plymouth State College
Some College (No Degree) - Fall Semester 1992
St. Patrick's College
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