Kimberly Diggs
Chicago,IL
Summary
Compassionate CNA/Wound Care Technician with strong skills in patient care, vital signs monitoring, and HIPAA compliance. Committed to enhancing patient experiences and ensuring quality care through attention to detail and effective time management.
Overview
25
25
years of professional experience
Work History
CNA/Wound Care Technician
Sheridan Commons at Complete Care
05.2024 - Current
- Prevented bedsores by regularly repositioning patient
- Kept wound care cart fully stocked
- Assisted wound care nurse when changing wounds
- Assisted with assuring patients wore heel protectors
CNA
Sheridan Common at Complete Care
05.2023 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate documentation of patient care and observations.
- Collaborated with interdisciplinary teams to develop personalized care plans.
Hospice Aide
MacNeal Hospital
04.2022 - 07.2022
- Provided compassionate personal care to patients, ensuring comfort and dignity during end-of-life transitions.
- Assisted in daily living activities, promoting independence and enhancing quality of life for hospice patients.
- Collaborated with healthcare teams to develop and implement individualized care plans tailored to patient needs.
- Monitored patient conditions, documenting changes and communicating effectively with nursing staff for timely interventions.
CNA
Symphony of Lincoln Park
09.2021 - 04.2022
- Implemented infection control procedures, enhancing overall facility hygiene standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated communication between residents and healthcare providers, improving care coordination.
- Advocated for resident needs, fostering a supportive community environment.
Store Manager
Taco Bell
10.2001 - 07.2021
- Directed daily operations to ensure optimal team performance and customer satisfaction.
- Implemented inventory management systems to streamline stock control and reduce waste.
- Trained and mentored staff, fostering a collaborative and high-performing work environment.
- Analyzed sales data to identify trends, driving promotional strategies that increased revenue.
- Developed employee schedules to maximize labor efficiency while maintaining service standards.
- Enhanced customer experience by addressing feedback and resolving issues promptly.
- Oversaw compliance with health and safety regulations, ensuring a safe working environment.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
GED -
Illinois Community College Board
Chicago, ILSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Bathing assistance
- Maintaining confidentiality
- End-of-life care
Timeline
CNA/Wound Care Technician
Sheridan Commons at Complete Care
05.2024 - Current
CNA
Sheridan Common at Complete Care
05.2023 - Current
Hospice Aide
MacNeal Hospital
04.2022 - 07.2022
CNA
Symphony of Lincoln Park
09.2021 - 04.2022
Store Manager
Taco Bell
10.2001 - 07.2021
GED -
Illinois Community College Board