Kimberly Dinkins
Chicago
Summary
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Goal-driven Trainer successful in working with both students and leadership to develop interesting and successful training programs. First-rate problem-solving, program management, and team-building abilities. Bringing many years of experience assessing training needs and conceptualizing training materials.
Overview
13
13
years of professional experience
2004
2004
years of post-secondary education
Work History
Retail Initiatives System trainer
7 Eleven
Chicago
11.2024 - Current
- Trained team members on customer service best practices and store operations.
- Assisted in maintaining inventory levels and product placement for optimal sales.
- Implemented promotional displays to enhance customer engagement and product visibility.
- Coach the system and the daily routine of the company.
General Manager
7 Eleven Gas Station
Chicago
12.2019 - 10.2024
- Managed daily operations of convenience store and fuel station.
- Supervised staff to ensure excellent customer service and satisfaction.
- Developed and implemented inventory control procedures for efficient stock management.
- Schedule, inventory management, daily operations and management of stores.
- LTC restaurant operations.
Assistant Store Manager
7 Eleven Store
Chicago
09.2019 - 12.2019
- Assisted in daily store operations and maintained inventory levels.
- Trained and mentored new staff on company policies and procedures.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
Assistant Store Manager
Walgreens
Chicago
11.2012 - 11.2018
- Assisted in daily store operations and maintained inventory levels.
- Trained and mentored new staff on company policies and procedures.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Merchandising the store for seasonal.
- Wine and spirits experience.
Education
John Marshall High School
Chicago, ILSkills
- Employee training
- Customer service
- Inventory management
- Staff scheduling
- Merchandise inventory
Timeline
Retail Initiatives System trainer
7 Eleven
11.2024 - Current
General Manager
7 Eleven Gas Station
12.2019 - 10.2024
Assistant Store Manager
7 Eleven Store
09.2019 - 12.2019
Assistant Store Manager
Walgreens
11.2012 - 11.2018
John Marshall High School