Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Dixon

Jonesboro,AR

Summary

Dedicated case manager with a proven track record in providing comprehensive support and developing individualized treatment plans. Strong mentorship abilities, ethical standards, and effective communication skills drive positive client outcomes and enhance service delivery. I will provide exemplary service to individuals in any environment with utmost respect and consideration. Supportive care professional, monitoring client behaviors, and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions.

Overview

8
8
years of professional experience

Work History

Caregiver, Special Needs

Superior Senior Care
Jonesboro, AR
03.2025 - Current

I provided personalized, day-to-day support to help my client thrive. This included:

*Personal and Physical Care- Hygiene Assistance, Mobility Support, Meal preparation, Health and Medication Assistance.

*Dailey Living and Life Skills- Housekeeping, Errands and Transportation, Life Skills Training.

*Companionship and Advocacy- Emotional Support and Advocacy.

Clinical Case Manager

Rite of Passage
Jonesboro, AR
02.2023 - 03.2025

• Managed a caseload of 25 all girls’ treatment detention center, providing comprehensive case management services

• Conducted thorough assessments during intake to identify student athletes’ needs and develop individualized treatment plans

• Conducted individual counseling sessions

• Conducted group sessions (substance abuse, anger management, A.R.T.(anger reduction techniques)

• Educated

• Advocated for clients' rights and ensured access to appropriate resources and support systems

• Maintained correct and up-to-date documentation of client interactions, progress, and outcomes

• Supported clients in developing independent living skills such as budgeting or job searching

• Ongoing training and supervision

• Collaborated with legal professionals to ensure compliance with court orders or legal requirements

• Developed strong relationships with local service providers (CYS, DYS, Probation officers, Judges, School officials

• Participated in case conferences and team meetings to discuss client progress and treatment plans

• Implemented evidence-based practices into daily work routines for improved client outcomes

• Educated clients on age-appropriate community resources related to housing, employment, education.

Caseworker/Family Service Worker

Department of Human Services/DCFS
Blytheville, AR
10.2020 - 01.2023

Filing and maintaining case history reports.

Interviewing clients to assess their situational needs

Determining which services and assistance are needed

Serving as a liaison between the client and social, financial, health and legal services

Planning regular follow up to assess progress and additional needs

Reviewing and modifying plans as circumstances change for the individual.

Referrals

Attend, prepare Court reports and testify in court for the Agency

Correspond with judges, attorneys, counselors, CASA, youth villages, ATC, CADC,

Correspond with Doctors, nurses, and school officials

Program Specialist

Jonesboro Human Development Center
Jonesboro, AR
05.2018 - 09.2020
  • Developed and implemented program evaluations to enhance service delivery effectiveness.
  • Collaborated with interdisciplinary teams to coordinate client care plans and resources.
  • Provided training and mentorship to new program staff, fostering professional development.
  • Analyzed data trends to identify areas for program improvement and strategic adjustments.
  • Supervised staff and worked with the Intellectual Disabled clients. Assisted with code alerts and residents with behavioral issues. I was responsible for scheduling and social program activities for the residents.

Education

GED -

Crowley's Ridge Technical Institute
Forrest City, AR
05-2008

Bachelor of Early Childhood Care And Education - Early Childhood Development

Akansas State University of New Port
Jonesboro, AR
12-2025

Bachelor of Science - Psychology

Arkansas State University
Jonesboro, AR
05-2020

Associate of Arts - Liberal Arts

Arkansas State University New Port
Jonesboro, AR
05-2017

Emergency Medical Technician - E.M.T

Crowley's Ridge Techninal Institute
Forrest City, AR
05-2008

Skills

    Computer proficiency: Microsoft, Power point, excel, Word

    Familiar with JJIS, CHRIS SYSTEM

    Positive and cheerful

    First aid training

    CPR and AED certified

    Employee training

    Mentorship

  • Problem-solving
  • Dependable and responsible
  • Strong ethics
  • Behavioral management

Timeline

Caregiver, Special Needs

Superior Senior Care
03.2025 - Current

Clinical Case Manager

Rite of Passage
02.2023 - 03.2025

Caseworker/Family Service Worker

Department of Human Services/DCFS
10.2020 - 01.2023

Program Specialist

Jonesboro Human Development Center
05.2018 - 09.2020

Bachelor of Early Childhood Care And Education - Early Childhood Development

Akansas State University of New Port

GED -

Crowley's Ridge Technical Institute

Bachelor of Science - Psychology

Arkansas State University

Associate of Arts - Liberal Arts

Arkansas State University New Port

Emergency Medical Technician - E.M.T

Crowley's Ridge Techninal Institute