Summary
Overview
Work History
Education
Skills
Language
Certification
Timeline
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Kimberly D. Joyce

San Jose,CA

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bella Smile
11.2022 - Current
  • Preparing patients for treatment, providing oral health instructions, and educating patients on procedures
  • Assisting the orthodontist during treatment, taking X-rays, and performing laboratory tasks
  • Sterilizing instruments and equipment, assembling trays, and maintaining inventory

U.S. Bank
10.2019 - 07.2020
  • Executed customer transactions, including deposits, withdrawals, money orders, and checks
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies
  • Verified to insure there is no counterfeit checks, money laundering, check knitting, or unauthorized withdrawals

Hallmark Aviation Services
05.2018 - 03.2019
  • Company Overview: (Virgin Atlantic Airline)
  • Checked-in passengers for domestic and international travel using computerized systems; verified documentation for international and domestic flights
  • Processed tickets, checked baggage and monitored carry-on baggage for size and quantity, collected checked baggage fees at gate, and assigned seats
  • Announced and provided information on arrival and departure times, boarding procedures, gate changes, and carry-on regulations

Walgreens
09.2016 - 04.2018
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Count money and audit money drawers
  • Greet customers entering establishments

Customer Service Associate

Thrift Town
01.2016 - 06.2016
  • Receive and count stock items, and record data manually or using computer
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
  • Keep records on the use and/or damage of stock or stock handling equipment
  • Recommend disposal of excess, defective, or obsolete stock
  • Answer customers' questions about merchandise and advise customers on merchandise selection
  • Pack customer purchases in bags or cartons
  • Design and set up advertising sign and display of merchandise on shelves, counters, or tables to attract customers and promote sales

Education

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Seventh Day Adventist
Digos City

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Junipero Serra Elementary School
Daly City, California

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National High School
Digos City

Skills

  • Customer and Personal Service
  • Computers and Electronics Judgment
  • Time Management
  • Flexible and adaptable

Language

English
Tagalog
Bisaya

Certification

Infection Control Course

Crown Polishing Course

Radiology Safety Course

Timeline

Bella Smile
11.2022 - Current

U.S. Bank
10.2019 - 07.2020

Hallmark Aviation Services
05.2018 - 03.2019

Walgreens
09.2016 - 04.2018

Customer Service Associate

Thrift Town
01.2016 - 06.2016

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Seventh Day Adventist

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Junipero Serra Elementary School

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National High School

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Kimberly D. Joyce