KIMBERLY DOE
Gardnerville,NV
Summary
Board Certified Informatics Nurse with a strong passion for innovation and cutting-edge technologies that drive improvements in the healthcare industry. Over my fifteen years in healthcare, I've immersed myself in clinical, implementation leadership and leveraging advanced technology solutions to achieve improved health outcomes.
What truly ignites my enthusiasm is exploring the endless possibilities of AI and Machine Learning in the landscape of Healthcare Technology. I'm continuously intrigued by how these emerging technologies can revolutionize patient care, diagnostics, and treatment plans. My passion for AI-driven analytics and predictive modeling stems from my professional experience where I've successfully partnered with healthcare clients and IT teams to develop dynamic rules-based programming and business logic. I'm motivated by their transformative potential in healthcare, as these innovations hold the key to optimizing care delivery and resource allocation, which will revolutionize the healthcare experience for both patients and providers.
As an advocate for pushing boundaries, my expertise extends beyond traditional clinical practices. I have a deep understanding of the clinical product lifecycle, project management, user-centered design, as well as cross-functional collaboration. By integrating these proficiencies, I'm committed to driving meaningful change and shaping the future of healthcare delivery through innovation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr Clinical Informaticist
Amwell
12.2023 - Current
- Works with client clinicians and internal clinical informatics to define and design clinical frameworks for clinical chat programs.
- Responsible for maintaining the specification documentation that tracks and outlines program iterations, overseeing change management, defining best practices and supporting standardization across programs.
- Manages the clinical chat program library – a repository of knowledge artifacts and documents that provide a framework for creating or adapting programs.
- Partners with conversation design teams to translate clinical frameworks. Ensures clinical accuracy and appropriateness of chat program content.
- Assists with coding of data elements and provides oversight of interoperability aspects of a program (e.g., coding and selection of data elements for Epic Flowsheet integration).
- Organizes knowledge artifacts/documents and reconciles with chat scripts and other assets.
- Creates visualizations and summaries of program proposals to facilitate stakeholder decision-making.
- Stays abreast of current clinical evidence and updates existing programs and patient education in a diverse set of clinical domains.
- Works with the analytics/operations team to incorporate user feedback and drive program improvement.
- Leads testing groups in testing and debugging of programs.
Clinical Implementation Manager
WIN Healthcare
04.2018 - 12.2023
- Led clinical implementation project management for over 80 clients and guided the execution of numerous clinical initiatives for product development, including the establishment of a comprehensive carve-out benefits program with global reach
- Managed a team of 13 care managers, overseeing knowledge management, workflow processes, and resource allocation
- Developed clinical mapping and automation processes to improve the efficiency of prior authorization review by 30%
- Orchestrated cross-functional collaboration and strategic technology implementations to improve managed care outcomes, enhance patient experiences, and elevate clinical platform development
- Collaborated with provider networking to contribute to network development and contracting value-based bundled care
- Collaborated with sales to identify new business opportunities and develop growth strategies in the family building market
- Clinical subject matter expert to various stakeholders, including analytics, project management, provider networking, sales, IT, health plans (Anthem/Elevance, Cigna, Aetna, United, BCBS), and major industry employers (finance, technology, healthcare, etc)
- Championed and ensured successful compliance with URAC and NCQA accreditation requirements, securing and maintaining top-tier quality standards across the organization.
Lead Nurse and IVF Coordinator
The Reproductive Medicine Group
02.2016 - 04.2018
- Completed nursing visits for intrauterine inseminations, phlebotomy, medication administration/injections, routine pelvic exams (culture, pap smears, and wet preps), and urinalysis
- Developed and implemented patient-centered care plans to ensure the highest level of quality in fertility treatment
- Coordinated the scheduling of fertility treatment procedures for patients, ensuring efficient and timely delivery of care
- Provided education on diagnostics, procedures, and treatment plans
- Managed inventory of fertility treatment supplies and medications, ensuring an adequate supply available for patient care
- Implemented strategies to improve patient satisfaction and overall experience during fertility treatments
- Tracked and reported on patient outcomes and success rates to ensure the effectiveness of treatment plans
- Collaborated with ancillary healthcare professionals to ensure coordinated and comprehensive care for patients undergoing fertility treatment.
Paramedic
Marshfield Clinic Health System
09.2009 - 01.2016
- Provided pre-hospital and interfacility advanced-level technician emergency medical care
- Provided hospital based multi-department patient care, including Emergency Department, Obstetrics, and Med-Surg
- Developed and implemented training programs to enhance the skills and knowledge of paramedics within the organization
- Collaborated with healthcare providers to ensure the delivery of high-quality care to patients in emergency situations
- Collaborated with hospital administration to implement strategies to improve patient outcomes and reduce costs
- Participated in quality improvement initiatives to enhance patient care and outcomes
- Evaluated and recommended new medical equipment and technologies to enhance patient care and improve outcomes
- Conducted regular inspections and maintenance of emergency medical equipment to ensure optimal functionality and readiness for emergency situations.
Education
Master of Science - Nursing Informatics
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Registered Nurse
Hutchinson Community College
Associate of Applied Science - Paramedic
Chippewa Valley Tech College
Skills
- Clinical Decision Support
- Clinical Implementation
- Clinical Process Knowledge
- Healthcare Technology
- Product Development
- Project Management
- Software Development Lifecycle
- User Experience
- User Acceptance Testing
- Value-Based Care
Certification
- Registered Nurse (RN)
- ANCC Informatics Nursing (RN-BC)
- John Hopkins Nursing Scholarship in Nursing Practice
- Basic Life Support for Healthcare Providers (BLS)
References
- Rachael Jones, VP Clinical Client Strategy, WIN HEALTHCARE, rjones@win-healthcare.com
- Viola Perez, Clinical Benefits Manager, SPRING FERTILITY, viola.perez@springfertility.com
Timeline
Sr Clinical Informaticist
Amwell
12.2023 - Current
Clinical Implementation Manager
WIN Healthcare
04.2018 - 12.2023
Lead Nurse and IVF Coordinator
The Reproductive Medicine Group
02.2016 - 04.2018
Paramedic
Marshfield Clinic Health System
09.2009 - 01.2016
Master of Science - Nursing Informatics
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Registered Nurse
Hutchinson Community College
Associate of Applied Science - Paramedic
Chippewa Valley Tech College
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