Summary
Overview
Work History
Skills
References
Timeline
Generic

KIMBERLY DONADIO

Westminster,CA

Summary

Dynamic National Account Manager with a proven track record at K1 Packaging, excelling in sales pipeline development and fostering robust business growth. Expert in solution selling and logistics coordination, adept at nurturing key client relationships and driving revenue enhancement. Demonstrates exceptional cold calling expertise and progress updates, ensuring client satisfaction and retention.

Overview

20
20
years of professional experience

Work History

National Account Manager

K1 Packaging
City Of Industry, CA
04.2024 - Current
  • Built strong relationships with key decision-makers at the executive level within national accounts organizations.
  • Collaborated with business development managers in the partner planning process to develop mutual performance objectives, financial targets, and critical milestones.
  • Managed, supported, and grew business relationships with existing accounts, and developed strategies to increase sales and revenue.
  • Developed customized proposals that demonstrated a deep understanding of each client''s unique needs and goals.
  • Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
  • Maximized revenue growth by identifying upsell opportunities within existing accounts.
  • Increased market penetration by growing brand awareness.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Played an instrumental role in launching new products or services within the assigned national accounts territory.

SALES & KEY ACCOUNT MANAGER

ADCRAFT LABELS
ANAHEIM
07.2018 - 04.2024
  • Provide excellent service to our top accounts and grow business
  • Prospect to bring in new business, accounts and projects
  • Conduct important brand meetings, provide updates and deliver samples as needed
  • Liaison between customer accounts, upper management and production/design team
  • Attend industry events and meetings to stay well connected
  • Manage Southern California territory with ease.
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Developed and delivered presentations to key customers to position products and services.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
  • Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.

SERVICE & KEY ACCOUNT MANAGER

ROYAL PACKAGING
GARDEN GROVE
11.2013 - 07.2018
  • Provide leadership and coaching to our service department
  • Top vendor relationship management and partnership
  • Effectively worked with outside sales representatives
  • Prepared large and detailed quotes, processed orders, returns, tracking of deliveries
  • Submitted invoices on a monthly basis while keeping track of outstanding accounts.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
  • Negotiated prices, terms of sales and service agreements.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

DEPARTMENT MANAGER - HOME DÉCOR

LOWES HARDWARE
ANAHEIM
03.2005 - 11.2013
  • Train team members to develop product knowledge and selling skills
  • Extensive knowledge of inventory control system with implementation and monitoring
  • Monitored inventory control via internal database systems and special check points
  • Conducted inventory audits and provided reports each department
  • Engaged and followed up with customer complaints to ensure customer satisfaction.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Skills

  • Sales pipeline development
  • Business growth and retention
  • Solution selling
  • Cold calling expertise
  • Logistics coordination
  • Progress updates

References

References available upon request.

Timeline

National Account Manager

K1 Packaging
04.2024 - Current

SALES & KEY ACCOUNT MANAGER

ADCRAFT LABELS
07.2018 - 04.2024

SERVICE & KEY ACCOUNT MANAGER

ROYAL PACKAGING
11.2013 - 07.2018

DEPARTMENT MANAGER - HOME DÉCOR

LOWES HARDWARE
03.2005 - 11.2013

Similar Profiles

CREATE PROFILE
KIMBERLY DONADIO