Kimberly Donaldson
East Peoria,IL
Summary
Experience in patient/staff scheduling and HIPAA compliance, enhancing patient care and staff efficiency. Demonstrated ability to remain calm under stress, ensuring optimal patient outcomes and operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Patient Care Aide
Care Solutions
11.2020 - 08.2024
- Answered residents assistance calls, assessed needs, and offered qualified support.
- Recognized and reported abnormalities or changes in residents' health status to RN or manager.
- Remained alert to problems or health issues of residents.
- Responded to resident emergencies and notified RN or called for EMS to provide comprehensive assistance.
- Assisted residents by helping them carry out personal tasks such as dressing, bathing, and all other activities of daily living.
- Supported patients' mobility through safe transfers, ambulation assistance, and proper positioning techniques.
DCFS Testing Supervisor
Help At Home
07.2015 - 11.2020
- Obtained proper ID for testing to be completed.
- Observed all testing of female clients.
- Maintained detailed records of clients arrival, and results from the lab.
- Ensured all specimens were properly labeled and shipped to the lab daily.
- Gathered records for Attorney Subpeona's and Case Workers.
Scheduling Coordinator
OSF St. Francis Medical Center
04.2002 - 03.2015
- Received referrals from physicians for patients to be seen by the appropriate Neurology Specialty Group.
- Contacted patients and scheduled New Patient appointments with the proper Neurology Specialty.
- Obtained all medical records needed for patient appointment, including all medical imaging.
- Mailed all New Patient Packets with appointment letters.
- Ensured all records were received at the proper office.
Education
Associate of Applied Science - Criminal Justice
Illinois Central College
East Peoria, IL05.1999
Skills
- Compassionate Caregiving
- End of life care
- Transfer Techniques
- ADL support
- Emergency Response
- HIPAA Compliance
- Calm Under Stress
- Patient Scheduling
- Multi-line phone proficiency
- Accurate Documentation
- Staff Management
- Staff Scheduling
Timeline
Patient Care Aide
Care Solutions
11.2020 - 08.2024
DCFS Testing Supervisor
Help At Home
07.2015 - 11.2020
Scheduling Coordinator
OSF St. Francis Medical Center
04.2002 - 03.2015
Associate of Applied Science - Criminal Justice
Illinois Central College
Similar Profiles
Jo HukillJo Hukill
Business Office Manager at Creative Care Solutions – Madisonville Care CenterBusiness Office Manager at Creative Care Solutions – Madisonville Care Center
GINA M. Bishop, DPTGINA M. Bishop, DPT
Manager Medical & Clinical Operations at Optum Care Solutions - Post-acute care managementManager Medical & Clinical Operations at Optum Care Solutions - Post-acute care management
Harsh PatelHarsh Patel
Owner at Contva Care Solutions LLPOwner at Contva Care Solutions LLP