Kimberly Dorman

• Manage the execution of legal requests pertaining to offender litigation within strict timeframes. High volume and deadline driven work as it relates to named offenders housed within NCDPS — Prisons and former offenders.
• Experience working in a legal, criminal justice and court related environment. Experience in interpreting and responding to legal documents.
• Assisting our Paralegal in issuing subpoenas for tort claims. Reasearch witness lists for tort claims. Draft and send subpoenas out to witnesses. Keep up Excel spreadsheets for tort cases and record requests. Handle sending out litigation hold and objection letters. Review affidavits for property cases.
• Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
• Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
• Created and updated records and files to maintain document compliance.
• Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
• Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
• Enhanced team productivity by providing administrative support and coordinating daily operations.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Handled incoming and outgoing mail.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Increased efficiency in data entry tasks through the implementation of advanced software tools.
• Prepared project documents, reports, and brochures.

• Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
• Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
• Created and updated records and files to maintain document compliance.
• Manage a critical program to assist DPS Office of General Counsel and the NC Attorney General's Office in the execution of legal requests pertaining to offender litigation within strict timeframes.
• High volume and deadline driven work as it relates to named offenders housed within NCDPS — Prisons and former offenders. Waivers received from multiple US District Courts for offender federal civil complaints; records requests pertaining to federal civil lawsuits from the Attorney General's Office, DPS General Counsel’s Office, NCPLS and from law firms representing our medical staff; court orders and subpoenas for offender records, and visitation requests from the NC Courts.

• Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Knowledge of Office Procedures & Programs (use Microsoft Word, Outlook, and Excel on a daily basis)
• Utilize Opus/IBM (Inmate Banking Systems) to enter staff and inmate funds. Work with accounting to insure the deposits are made.
• Process and handle all incoming and outgoing mail and packages. Ensuring that all departmental policies and procedures are applied so that the security and safety to the general public and staff are not compromised. Open and inspect the contents of all incoming mail to prevent inmates from receiving contraband or any other material that threatens to undermine the security and order of the institution or which cannot be lawfully sent through the mail.
• Meet distribution needs for both staff and inmates Answer inmate inquiries concerning mail and packages. Provide customer service to inmates.

• Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
• Optimized digital resources through routine troubleshooting and proactive system updates.
• Process personnel actions in BEACON/SAP for payroll by deadline. Personnel actions include and not limited to new hires, reinstatements from LOA, promotions, transfers (agency to agency lateral transfers, within agency lateral transfers), demotions, reallocations, appointment changes, LI increases, degree verifications, reinstatements to state government, etc. for work locations in assigned service area.
• Generate BOBJ reports in BEACON to verify employee and position data and to ensure accurate and timely processing of actions and monitoring of tasks. Ensure completeness of all personnel packages processed and accuracy of direct entry in BEACON. Also work in ATS and EMS.
• HBR Representative for our office. Assisted employees with any insurance / benefit questions during open enrollment or any other qualifying events. Used Microsoft Word, Outlook, and Excel on a daily basis

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• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Assist the Personnel Technician with personnel duties to include but not limited to employment packages, recruitment, hiring, separation, employee relations, employee benefits and answering question from applicants and employees. Assist Personnel Technician with benefits administration for employees to include health insurance, any insurance programs unique to DPS, the various NC Flex Programs, Short Term and Long Term Disability, all types of leave offered by the State, (FML, Community Service, Military, etc.), Workers Compensation, retirement programs, adverse weather leave and any other similar programs offered by the state. Work in NEOGOV on a daily basis updating information, screening applicants information, referring them for interview opportunities.

• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Assisted with on-boarding process of new hires.
• Supported HR initiatives by coordinating events, such as team-building activities and staff meetings, fostering a positive work environment.
• Answered and redirected incoming phone calls for office.