Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Doroski

Riverhead

Summary

Dedicated professional with extensive experience at Southampton Hospital, excelling in cleaning and sanitation. Proven ability to enhance infection control measures and maintain high cleanliness standards. Strong attention to detail and effective team collaboration led to exceeding departmental cleanliness goals. Committed to safety compliance and delivering exceptional customer service in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Environmental Services Housekeeper

Southampton Hospital
07.2024 - Current
  • Maintained cleanliness and sanitation standards in assigned areas to ensure safe environments.
  • Operated cleaning equipment, including vacuums and floor scrubbers, following safety protocols.
  • Assisted in waste disposal and recycling procedures to promote environmental sustainability.
  • Prepared cleaning solutions according to established guidelines for effective surface sanitation.
  • Collaborated with team members to complete cleaning tasks efficiently within designated timeframes.
  • Reported maintenance needs and safety hazards to ensure prompt resolution and compliance.
  • Adapted quickly to changing priorities and schedules while maintaining high service standards.
  • Learned proper handling of chemicals and tools to enhance personal safety and operational effectiveness.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
  • Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Verified cleanliness and organization of storage areas and carts.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.
  • Cleaned elevators, glass, and planters in public areas.
  • Documented and reported necessary facility and building repairs observed.
  • Supported sustainability initiatives with the responsible use of resources such as water, energy, and cleaning products.
  • Collaborated with department supervisors to identify areas for improvement in housekeeping processes and implement changes as needed.
  • Minimized disruptions to hospital operations with efficient coordination of housekeeping services around patient care schedules.
  • Promoted adherence to regulatory requirements by staying current on evolving industry standards for environmental services housekeeping best practices.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.

Pet Sitter

Myself
06.2020 - 10.2023
  • Provided daily care for multiple pets, ensuring safety and well-being.
  • Developed and maintained positive relationships with pet owners through effective communication.
  • Executed feeding schedules and managed medication administration for various animals.
  • Monitored pet behavior and health, reporting any concerns to owners promptly.
  • Implemented engaging play activities to promote physical exercise and mental stimulation.
  • Maintained clean and safe environments for pets, adhering to sanitation protocols.
  • Trained new pet sitters on best practices and care routines effectively.
  • Adapted quickly to different breeds' needs, enhancing overall pet satisfaction during visits.
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Gave medication to pets following guidelines from owners.
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
  • Increased client retention rate through excellent communication skills and genuine love for animals.
  • Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
  • Administered medications as needed under veterinarian guidance, maintaining the health of pets in my care.
  • Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
  • Provided structured exercise routines for pets, contributing to their physical health and mental stimulation.
  • Improved pets' obedience and manners with consistent training and positive reinforcement techniques.
  • Managed scheduling and appointments efficiently, maximizing time spent on pet care and minimizing idle periods.
  • Assisted in emergency situations by quickly assessing pet's condition and seeking veterinary care when necessary.
  • Built loyal client base through word-of-mouth and positive online reviews, expanding business reach.
  • Adapted care plans on fly in response to pets' changing needs or unexpected situations, ensuring flexibility and responsiveness.
  • Increased repeat business with exceptional care and personalized attention to pets' needs.
  • Resolved behavioral issues with targeted interventions, improving pets' adaptability and owners' satisfaction.
  • Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.
  • Maintained cleanliness and safety of pets' living environments, preventing accidents and promoting healthy atmosphere.
  • Administered medication to pets as prescribed, ensuring their health and wellbeing.
  • Offered grooming services to pets, including bathing and brushing, to maintain their hygiene and appearance.
  • Facilitated socialization for pets by arranging playdates with other animals, enhancing their social skills.
  • Enhanced pets' emotional wellbeing by providing companionship and affection, reducing anxiety during their owners' absence.
  • Conducted initial consultations with new clients to understand their pets' routines and care preferences, setting stage for successful engagements.
  • Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.
  • Implemented safety protocols during walks and outings, safeguarding pets from potential hazards.
  • Enhanced pet owners' peace of mind by providing daily updates and photos of their pets during their absence.
  • Coordinated with veterinarians to follow up on pets' health concerns, acting as liaison between pet owners and medical professionals.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for behavioral problems and signs of health issues.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Assisted with development of animal behavior modification plans.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Educated visitors and staff on proper animal care and handling.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.

Home Health Aide

Home Instead
06.2020 - 06.2021
  • Provided personal care and assistance with daily living activities for diverse clients.
  • Monitored patient health status, documenting changes and reporting to healthcare professionals.
  • Assisted clients with mobility and rehabilitation exercises to improve physical well-being.
  • Developed and maintained positive relationships with clients and their families through effective communication.
  • Ensured compliance with safety protocols and infection control measures during home visits.
  • Streamlined documentation processes to improve accuracy in patient records and care coordination.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
  • Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
  • Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
  • Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Transported clients for medical and personal outings.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Provided direct personal care and administrative services to clients.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Assisted with end-of-life care.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Documented vital statistics and coordinated with health care providers.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Scheduled and coordinated medical appointments.
  • Improved patients' comfort with massage and application of topical treatments.
  • Constructed cognitively stimulating activities.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.

Restaurant Front of House Manager

Mezzalunas Pizzeria
08.2019 - 06.2021
  • Oversaw daily front-of-house operations, ensuring exceptional guest experiences and efficient service.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Implemented processes to enhance workflow efficiency, resulting in improved team performance.
  • Managed reservations and seating arrangements to optimize customer flow during peak hours.
  • Collaborated with kitchen staff to maintain menu accuracy and address special dietary requests.
  • Developed customer feedback initiatives to evaluate satisfaction and drive continuous improvement.
  • Coordinated with suppliers to ensure timely delivery of inventory and supplies for smooth operations.
  • Conducted regular staff meetings to communicate updates, reinforce standards, and motivate team members.
  • Mentored new team members on restaurant policies, procedures, and best practices to ensure consistent guest experiences across shifts.
  • Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
  • Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
  • Provided exceptional customer service by anticipating guests'' needs from arrival through departure.
  • Assisted in menu development and pricing strategies to increase sales while maintaining food quality standards.
  • Improved table turnover rates with efficient seating procedures and timely clearing of tables after guests'' departures.
  • Elevated guest experience by implementing tableside ordering technology for faster order processing and increased accuracy in meal delivery.
  • Conducted regular evaluations of staff performance, providing constructive feedback and opportunities for growth within the organization.
  • Increased employee productivity through effective scheduling, training, and performance evaluations for all front of house staff.
  • Boosted restaurant revenue with strategic marketing initiatives and promotions to attract new customers.
  • Implemented inventory control measures to reduce waste, lower food costs, and improve overall profitability.
  • Resolved conflicts among team members diplomatically while maintaining a positive work atmosphere conducive to collaboration.
  • Maintained a clean, welcoming environment by overseeing daily cleaning tasks and ensuring adherence to health codes.
  • Managed financial aspects such as budgeting, payroll processing, and cash handling procedures to ensure accurate accounting practices.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Performed cash handling activities and secured nightly bank deposits.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Utilized upselling techniques to maximize revenue and increase customer satisfaction.
  • Oversaw food preparation and monitored safety protocols.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Collaborated with chefs to create seasonal menus and promotional offers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Education

Medical Billing And Coding Certificate - Medical Billing And Coding

Keiser University
Daytona Beach, FL
12-2018

GED -

Riverhead High School
Riverhead, NY
12-2011

Skills

  • Cleaning and sanitizing
  • Cleaning techniques
  • Cleaning and sanitation
  • Team collaboration
  • Sanitation procedures
  • Infection control
  • Chemical handling
  • Vacuuming and sweeping
  • Hazardous chemical training
  • Mopping and sweeping
  • Dusting furniture
  • Vacuuming
  • Waste removal
  • Room preparation
  • Residential cleaning
  • Quality control guidelines
  • Physical stamina
  • Waste management
  • Chemical mixing
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Restroom sanitation
  • Workplace safety compliance
  • Sterilization techniques
  • Trash removal
  • Furniture arrangement
  • Schedule and task management
  • Environmental sanitation
  • OSHA safety compliance
  • Storage area organization
  • Cleaning schedule adherence
  • Hazardous chemical handling
  • Spill containment techniques
  • Strong work ethic
  • Organizational skills
  • Sweeping and mopping
  • Conscientious and Detail-oriented
  • Decision-making
  • Adaptable and flexible
  • Productivity and time management
  • Biohazard disposal
  • Checklists and recordkeeping
  • OSHA compliance
  • Relationship building
  • Safety standards and protocols
  • Quality control
  • Communication and interpersonal skills
  • Heavy lifting
  • Stainless steel polishing
  • Trash collection and removal
  • Restroom servicing
  • New employee training
  • Team building
  • Basic mathematics
  • Hand and power tool operation
  • HAZMAT training
  • Damage prevention
  • Administrative support

Certification

  • HIPPA Training
  • Biohazard waste training
  • Ergonomics training
  • Sexual Harassment training
  • OSHA BBP/ HIV seminar
  • Prevention of Medical Errors seminar


Timeline

Environmental Services Housekeeper

Southampton Hospital
07.2024 - Current

Pet Sitter

Myself
06.2020 - 10.2023

Home Health Aide

Home Instead
06.2020 - 06.2021

Restaurant Front of House Manager

Mezzalunas Pizzeria
08.2019 - 06.2021

Medical Billing And Coding Certificate - Medical Billing And Coding

Keiser University

GED -

Riverhead High School

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