Kimberly Draper

• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Organized sales area and work station to showcase products and boost sales.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Determined appropriate hair treatments based on conditions and textures.
• Mixed pigments and used proper techniques to achieve desired color.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Distributed business cards outside of salon to generate new business.
• Processed payments, entering sales in register for prompt customer service.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Counted and documented opening and closing cash amounts daily.
• Recorded notes for future reference about customer preferences and services delivered.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Developed loyal following of clients by providing high-quality services.
• Answered phone calls and emails to schedule client appointments.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Developed creative techniques to provide clients with latest hairstyles.
• Used social media platforms to promote salon and services.
• Provided pre- and post-service consultations to accurately assess clients' needs.
• Maintained regular client list and successfully handled walk-in customers.
• Offered professional cuts, color services and extensions to salon customers.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

• Processed payments, entering sales in register for prompt customer service.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Mixed pigments and used proper techniques to achieve desired color.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Counted and documented opening and closing cash amounts daily.
• Recorded notes for future reference about customer preferences and services delivered.
• Organized sales area and work station to showcase products and boost sales.
• Answered phone calls and emails to schedule client appointments.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.

Multiple tasks raising four children alone.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Identified sales opportunities and referred customers to branch partners in financial services.
• Monitored and reported suspicious activity in line with bank security policies.
• Maintained accurate records of customer transactions in line with bank procedures.
• Maintained friendly and professional customer interactions.
• Assisted customers with banking needs and inquiries.
• Executed wire transfers, stop payments and account transfers.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Corresponded with clients through email, telephone, or postal mail.
• Handled cash transactions and maintained sales and payments records accurately.
• Managed multiple tasks and met time-sensitive deadlines.
• Maintained confidentiality of information regarding clients and company.
• Answered central telephone system and directed calls accordingly.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Maintained visitor log for entering and leaving facility for security purposes.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Organized, maintained and updated information in computer databases.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Collected [Type] payments, processed transactions and updated relevant records.

Same as the other Salon Jobs.

Same as the other Salon Jobs.

• Processed payments, entering sales in register for prompt customer service.
• Mixed pigments and used proper techniques to achieve desired color.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• I did everything for Max Laird