Hi, I’m
Kimberly Drinnin
Riverside,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.
Overview
13
years of professional experience
Work History
Kim Drinnin
Manager
02.2021 - Current
Job overview
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Valvoline
Auto Technician
02.2017 - 05.2021
Job overview
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Kimberly Shelton
Manager Popeyes
06.2010 - 01.2020
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Developed and maintained relationships with customers and suppliers through account development.
The Way Church
Cashier Team Lead
03.2022 - Current
Job overview
- Communicated with customers and team members to solve problems.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
- Led cashiers and associates in providing thoughtful customer service.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Helped management develop employee improvement plans and motivate team members to continually improve.
Education
Kaplan College Riverside, CA
Medical Billing And Coding from Medical Insurance Billing
05.1994
University Overview
- Honoree of perfect attendance
- Honor Roll all semesiter
- 4.0 GPA
Skills
- Team Leadership
- Lead Generation
- Contract Development and Management
- Project Management
- Verbal and Written Communication
- Customer Relationship Management
- Employee Training
- Coaching and Mentoring
- Managing Multiple Tasks
- Scheduling and Coordinating
- Managing Files and Records
- Negotiation
- Overseeing Employees
- Managing Operations and Efficiency
- Budgeting and Cost Control
Timeline
Cashier Team Lead
The Way Church
03.2022 - Current
Manager
Kim Drinnin
02.2021 - Current
Auto Technician
Valvoline
02.2017 - 05.2021
Manager Popeyes
Kimberly Shelton
06.2010 - 01.2020
Kaplan College
Medical Billing And Coding from Medical Insurance Billing
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