Kimberly D. Stone
Fayetteville,N.C.
Summary
Dynamic security professional with extensive experience at Allied Universal Security Services, excelling in access control management and incident documentation. Proven ability to enforce policies and resolve conflicts effectively, ensuring safety and security. Recognized for exceptional communication skills and leadership in training new personnel, fostering a culture of integrity and vigilance.
Overview
27
27
years of professional experience
4
4
Certifications
Work History
Security Officer
Allied Universal Security Services
Clinton, NC
06.2025 - Current
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to deter unauthorized access and identify potential hazards.
- Enforced company policies to maintain a secure environment.
- Assisted in training new security personnel on established protocols.
- Guarded restricted areas to prevent unauthorized entry.
- Identified suspicious activity and initiated appropriate responses.
- Followed prescribed security procedures and enforced company regulations.
- Implemented access control measures to uphold safety standards.
Cashier/Member Services
SAMS CLUB
Fayetteville, North Carolina
01.2023 - 04.2025
- Delivered exceptional customer service to enhance shopping experiences.
- Processed transactions accurately and efficiently, ensuring swift payment handling.
- Trained new cashiers on register operations to maintain operational consistency.
- Resolved customer inquiries and issues promptly to foster satisfaction.
- Operated cash register and POS system for cash, check, and credit card payments.
- Greeted customers, addressing questions regarding products and services.
- Utilized active listening and engagement skills to provide high-quality service.
- Learned various departmental roles to ensure seamless store operations.
HOME HEALTH CARETAKER
Self-employeed
Fayetteville, North Carolina
03.2023 - 09.2023
- Delivered compassionate care and support to individuals and families in home environments.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Performed light housekeeping tasks, including laundry and meal preparation.
- Provided emotional support to enhance clients' quality of life through companionship.
TRIBAL SECURITY SERVICES
03.2023 - 09.2023
- Monitored and secured buildings, grounds, and assets to ensure safety.
- Conducted regular foot and mobile patrols to deter violence.
- Enforced visitor policies to maintain security protocols.
- De-escalated conflicts effectively while maintaining professional order.
- Documented suspicious activities, safety concerns, and policy violations for review.
Security Officer
Allied Universal Security Services
10.2018 - 03.2023
- Secured premises and personnel through regular patrols and surveillance monitoring.
- Conducted building inspections to identify hazards and ensure safety compliance.
- Enforced policies to maintain a secure environment, deterring unauthorized access.
- Documented daily activities and incidents for management review and accountability.
- Assisted in training new security personnel on established protocols.
- Maintained accurate logs of security-related activities and incidents.
- Verified visitor identification before granting building access.
- Responded to alarms and coordinated investigations with law enforcement as necessary.
HOME HEALTH CARETAKER
03.2022 - 09.2022
- Administered medications as prescribed by healthcare professionals.
- Supported daily living activities, including bathing, dressing, and personal care.
- Prepared meals according to dietary requirements and assisted with feeding.
- Performed light housekeeping tasks related to client care, including laundry and changing linens.
- Provided companionship through conversation and recreational activities.
- Communicated regularly with family members regarding client needs.
- Encouraged independence and promoted self-care skills for clients.
- Offered emotional support to clients experiencing depression or anxiety.
SHIFT LEADER
FOOD LION
09.2017 - 10.2018
- Processed customer transactions accurately and efficiently in a high-volume retail environment.
- Handled cash, credit, and gift card transactions with precision and attention to detail.
- Assisted customers with product inquiries while delivering exceptional service.
- Managed returns and exchanges in compliance with company policies.
- Trained new cashiers on register systems and customer service protocols.
- Collaborated with team members to maintain seamless store operations during peak hours.
- Resolved customer inquiries and concerns promptly to enhance satisfaction.
CORRECTIONAL OFFICER
HARNETT CORRECTIONAL INSTITUTE
Lillington
09.2012 - 10.2015
- Supervised inmate activities to maintain order and safety within correctional facility.
- Conducted regular inspections to ensure compliance with safety regulations.
- Coordinated responses to emergencies, liaising with law enforcement as necessary.
- Implemented security measures to prevent contraband from entering facility.
- Enforced prison rules, ensuring a safe environment for inmates and staff.
- Inspected cells and performed random searches of common areas for contraband.
- Observed inmate behavior to deter criminal activity and escape attempts.
- Prepared detailed reports documenting daily operations at correctional facility.
CUSTOMER SERVICE
KOHLS
Fayetteville
09.2010 - 09.2012
- Greeted customers upon entry while addressing concerns and inquiries.
- Resolved customer issues promptly, maintaining a positive demeanor.
- Ensured guest satisfaction through exceptional customer service delivery.
- Developed processes to enhance overall customer service quality.
- Processed transactions efficiently using point-of-sale systems.
- Operated cash register to handle payments via cash, check, or credit card.
TEACHER ASSISTANT/ BUS DRIVER
CUMBERLAND COUNTY SCHOOLS
08.1998 - 06.2010
- Prepared classrooms for lessons and created educational materials to enhance learning environments.
- Assisted students with reading and comprehension through targeted one-on-one support.
- Supported children requiring additional help to complete assignments and grasp concepts.
- Collaborated with teachers on lesson plans and educational strategies to promote student success.
- Communicated progress and behavioral updates to parents for effective engagement.
- Maintained a clean, mechanically sound bus while ensuring safe transportation of students.
- Managed student safety during boarding and exiting of the bus by following traffic laws.
- Graded assignments and documented results accurately within filing systems.
Education
HIGH SCHOOL DIPLOMA - General Studies
PINE FOREST HIGH SCHOOL
Fayetteville, NC06-1990
CERTIFICATES - GENERAL CLASSES AT FTCC, TEACHER ASSISTANT CERTIFICATION, CORRECTIONAL OFFICER CERTIFICATION, SECURITY OFFICER CERTIFICATION
Skills
- Professional communication skills
- Access control management
- Surveillance monitoring
- Conflict resolution
- Policy enforcement
- Incident documentation
- Effective communication
- Active shooter training
- Premises patrol
- Interpersonal skills
- Leadership abilities
- Customer service and support
- Sales strategies
- Active listening and empathy
- Problem solving techniques
- Training and motivation
- Positive attitude
- Honesty and integrity
- Adaptability
References
- Jim Taylor Lead Maintenance 910-922-9139
- Clarence Brocato Owner Tribal Security 910-578-0716
- Keisha McLean Front End Supervisor @ Sams Club 910-977-0793
Certification
Teacher Assistant Certification
Timeline
Security Officer
Allied Universal Security Services
06.2025 - Current
HOME HEALTH CARETAKER
Self-employeed
03.2023 - 09.2023
TRIBAL SECURITY SERVICES
03.2023 - 09.2023
Cashier/Member Services
SAMS CLUB
01.2023 - 04.2025
HOME HEALTH CARETAKER
03.2022 - 09.2022
Security Officer
Allied Universal Security Services
10.2018 - 03.2023
SHIFT LEADER
FOOD LION
09.2017 - 10.2018
CORRECTIONAL OFFICER
HARNETT CORRECTIONAL INSTITUTE
09.2012 - 10.2015
CUSTOMER SERVICE
KOHLS
09.2010 - 09.2012
TEACHER ASSISTANT/ BUS DRIVER
CUMBERLAND COUNTY SCHOOLS
08.1998 - 06.2010
HIGH SCHOOL DIPLOMA - General Studies
PINE FOREST HIGH SCHOOL