Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Dudley

Grove,OK

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Stateroom Attendant

Viking Mississippi Cruise Lines
New Orleans, LA
03.2022 - Current
  • Changed bed linens and collected soiled linens for cleaning.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Polished glass surfaces and windows.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed spot-cleaning on furniture stains.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Owner/Operator

The Mop Bucket
Grove, Oklahoma
12.2019 - Current
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Optimized team hiring, training and performance.
  • Manage 27 houses.

Shelter Director

Humane Society Of Grove And Grand Lake
Grove, Oklahoma
06.2007 - 08.2018
  • Responsible for well-being of 100 dogs and 25 cats.
  • Coordinated adoptions, animal intake, healthcare, spay and neuter clinics, transports to out of state facilities, dog assessments.
  • Classified Veterinarian statement.
  • Worked with Microsoft Office and Excel.
  • Assisted Veterinarian during health checks.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Carried out day-day-day duties accurately and efficiently.

Pharmacy Technician

Walmart
Grove, Oklahoma
12.2007 - 03.2013
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Counted, measured and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction

Owner/Operator

Precision Trim
Brandon, Florida
09.1999 - 04.2007
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Optimized team hiring, training and performance.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed 2 constructions crews and 1 new construction cleaning crew.

Education

Associate of Arts - Veterinarian Assisting

Ashworth College
Norcross, GA
03.2013

High School Diploma -

East Bay High School
Gibsonton, FL
05.1985

Skills

  • Decision Making
  • Employee Work Scheduling
  • Policy Enforcement
  • Stock Inventory Management
  • Complaints Handling
  • Microsoft Office
  • Customer Service Management
  • Recruitment and Hiring
  • Performance Assessment
  • Budget Control
  • Team Leadership
  • Quality Assurance

Certification

  • Pharmacy Technician - Walmart
  • Dog Assessing - Humane Society of Grove and Grand Lake
  • Veterinarian Assisting - Humane Society of Grove and Grand Lake
  • Star Training, Viking Mississippi Cruise Lines

Timeline

Stateroom Attendant

Viking Mississippi Cruise Lines
03.2022 - Current

Owner/Operator

The Mop Bucket
12.2019 - Current

Pharmacy Technician

Walmart
12.2007 - 03.2013

Shelter Director

Humane Society Of Grove And Grand Lake
06.2007 - 08.2018

Owner/Operator

Precision Trim
09.1999 - 04.2007

Associate of Arts - Veterinarian Assisting

Ashworth College

High School Diploma -

East Bay High School

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