Summary
Overview
Work History
Education
Skills
Public Professional Service
Awards
Timeline
Generic

Kimberly Dunlap

Nashville,Indiana

Summary

Build a successful career with a dynamic, progressive company that allows you to grow with them. Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams. Hardworking Regional Sales Manager with 14 years of experience in dental industry. Known for coordinating teams effectively to meet sales objectives. Highly personable and diplomatic communicator.

Overview

17
17
years of professional experience

Work History

Store Manager of Operations

Homes On A Limb
01.2021 - Current
  • Increased sales by 10% with special displays and promotions.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Increased store traffic by organizing engaging events and promotions that appealed to target customers.
  • Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
  • Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
  • Completed point of sale opening and closing procedures.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Maintained records by imaging invoices, debits, and credits.

Regional Sales Manager

Keystone Industries/Bosworth Company
09.2007 - 01.2021
  • Marketing and selling dental materials in fourteen state territory.
  • Dental sales call on dental offices, laboratories and Universities
  • Co-travel with retail representatives
  • Increased annual sales by more than 9%
  • Attended monthly sales meetings and quarterly sales trainings.
  • Established trust-based relationships with customers that led to long-term partnerships and repeat business opportunities.
  • Increased regional sales by developing and implementing strategic account plans.
  • Negotiated contracts to secure advantageous terms and conditions for clients.
  • Maintained strong knowledge of industry trends, competitor offerings, and market demands to inform sales strategies.
  • Collaborated with cross-functional teams for effective product launches and promotions.
  • Provided ongoing support to clients, addressing concerns and resolving issues promptly.
  • Expanded territory reach by identifying and targeting new business opportunities.
  • Participated in trade shows and conferences, promoting company products while networking with key industry players.
  • Strengthened client relationships through regular communication and exceptional customer service.
  • Conducted regular reviews of account performance with clients, identifying areas for improvement together as partners.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Executed successful promotional events and trade shows.
  • Attended industry conferences and trade shows to stay up-to-date with market trends and customer needs.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Negotiated prices, terms of sales and service agreements.

Education

Associate of Science - Dental Laboratory Technology

Indiana University-Purdue University
Fort Wayne
05.2004

Skills

Microsoft Office, Excel

  • Team Leadership
  • Sales Strategies
  • Relationship building
  • Problem-Solving
  • Multitasking and Organization
  • Retail Inventory Management
  • Customer Service Management
  • Training and mentoring
  • Store Opening and Closing
  • Outstanding communication skills
  • Documentation And Reporting
  • Sales professional
  • Policies and Procedures
  • Order Management
  • Advertising and marketing
  • Promotional planning
  • Budget Administration
  • CRM Software
  • Contract Negotiation
  • New Account Development
  • Staff Training
  • Product Demonstrations
  • Customer Complaint Resolution
  • Computer Skills
  • Coaching and Mentoring

Public Professional Service

  • Volunteer at Matthew 25, a free medical and dental clinic, Fort Wayne, IN
  • Applied for certification to give CE credits by the National Board of the certification in dental laboratory technology

Awards

  • 2003 Isaac Knapp scholarship
  • 2004 Recognized Graduate (R.G.)
  • 2004 CDT
  • 2008 IPFW Dental Education Spotlight Award

Timeline

Store Manager of Operations

Homes On A Limb
01.2021 - Current

Regional Sales Manager

Keystone Industries/Bosworth Company
09.2007 - 01.2021

Associate of Science - Dental Laboratory Technology

Indiana University-Purdue University

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Kimberly Dunlap