Kimberly Dunn
Watertown,NY
Summary
Highly efficient team member that is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Washington Street Properties
10.2020 - 01.2024
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Homemaker Aide
Meadowlark Hills
04.2019 - 08.2020
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Completed dusting, washing dishes, laundry, and vacuuming for patients.
- Developed and maintained positive relationships with clients and families to support comprehensive care.
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Monitored client health and wellbeing and reported changes to supervising care team.
- Transported clients to medical appointments and errands to support convenience and energy levels.
- Provided companionship and emotional support to enhance mood and quality of life.
- Followed infection control procedures and adhered to safety and security protocols.
- Preserved patient safety by following safety protocols.
Team Leader
Whitt's Bbq
01.2015 - 08.2018
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Education
Diploma - Dental Assisting
Kaplan College
Nashville, TN11.2015
High School Diploma -
Waverly Central High School
Waverly, TN05.2011
Skills
- Leasing Terms and Specifications
- Call Flow Maximization
- Information Security
- Customer Service
- Paperwork Processing
- Complaint Resolution
- Conflict Resolution
- Team Development
- Clear Communication
- Organized Mindset
- Relationship Building
- Scheduling
Certification
- RDA - Registered Dental Assistant
Timeline
Leasing Consultant
Washington Street Properties
10.2020 - 01.2024
Homemaker Aide
Meadowlark Hills
04.2019 - 08.2020
Team Leader
Whitt's Bbq
01.2015 - 08.2018
Diploma - Dental Assisting
Kaplan College
High School Diploma -
Waverly Central High School
- RDA - Registered Dental Assistant
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