Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kimberly Dunn

10 Forest Cv,SC

Summary

Dynamic and compassionate professional with extensive experience in healthcare and administrative roles, notably as a Private Home Caregiver for Kimberly Dunn. Excelled in delivering patient-centered care and managing sensitive information. Skilled in vital signs monitoring and providing exceptional customer service, demonstrating a proven track record of enhancing client comfort and efficiently resolving billing and administrative issues.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Private Home Caregiver

Kimberly Dunn
11.2018 - 02.2022
  • Enhanced client comfort by providing compassionate and attentive care in a private home setting.
  • Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
  • Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.
  • Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.

Medical Billing Specialist

Medical Billing Associates Inc.
02.2014 - 06.2016
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Posted and adjusted payments from insurance companies.
  • Communicated effectively and extensively with other departments to resolve claims issues.
  • Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.

Office Manager

Alan Fligiel Md
08.1989 - 04.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Asociate Degree - Billing And Accountion

Dorsey Business School
Southgate, MI
01-2015

No Degree - Educational Psychology

Wayne Community Collage
Taylor, MI
05-2011

Skills

  • Compassionate caregiving
  • Vital signs monitoring
  • Dementia care
  • Personal hygiene assistance

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

Certification

  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.
  • End-of-Life Nursing Education Consortium Certificate Program (ELNEC)-American Nurses Foundation.
  • Food Safety Manager Certification – ServSafe or National Restaurant Association.
  • Guidance on Being an Effective Service Coordinator-Council on Social Work Education.
  • Certified Medication Aide (CMA) - State Departments of Health.
  • Behavioral Technician Specialist Certification – Behavior Analyst Certification Board.
  • Mental Health First Aid USA certification – National Council for Behavioral Health.

Timeline

Private Home Caregiver

Kimberly Dunn
11.2018 - 02.2022

Medical Billing Specialist

Medical Billing Associates Inc.
02.2014 - 06.2016

Office Manager

Alan Fligiel Md
08.1989 - 04.2014

Asociate Degree - Billing And Accountion

Dorsey Business School

No Degree - Educational Psychology

Wayne Community Collage
Kimberly Dunn