Monitored sales performance, identifying trends to inform strategic decision-making.
Maintained operational compliance with safety regulations, ensuring a secure shopping environment.
Trained and mentored staff, fostering a collaborative team culture and high employee morale.
Conducted regular inventory audits, minimizing loss and ensuring product availability.
Analyzed customer feedback to enhance overall customer experience and satisfaction.
Implemented loss prevention strategies, reducing theft and safeguarding store assets.
Created a welcoming atmosphere, encouraging customer loyalty and repeat business.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Supervised guests at front counter, answering questions regarding products.
I processed large amounts of popcorn in industrial machines.
Processed online and in store customer orders.
Responsible for packaging and shipping customer orders.
Cashier
Conlee Oil and Gas
06.2019 - 03.2021
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Assisted in inventory management, contributing to reduction in stock discrepancies.
Patient Care Technician - CCHT
Reliant Renal Care
01.2004 - 08.2016
Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
Provided individualized care to patients, constantly monitoring their condition and reporting any changes to the nursing team.
Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
Demonstrated expertise in operating specialized medical equipment such as EKG machines or dialysis devices for enhanced patient diagnostics.
Performed diagnostic tests accurately, ensuring timely results for informed decision-making regarding treatment plans.
Administered intravenous therapy under supervision of registered nurses, adhering strictly to protocol for optimal results without complications.
Educated patients on proper medication usage, promoting adherence to treatment plans and improving health outcomes.
Maintained accurate medical records by diligently entering patient data and updating information as needed.
Assisted nursing staff with daily tasks, facilitating efficient patient care and reducing workload for nurses.
Supported post-operative care by closely monitoring vital signs, administering prescribed medications, and addressing any complications promptly.
Ensured a safe and clean environment for patients, conducting regular room checks and maintaining cleanliness standards.
Collaborated with interdisciplinary healthcare teams for improved patient outcomes and streamlined communication among providers.
Delivered exceptional wound care, ensuring proper healing procedures were followed while minimizing risk of infection.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Set-up equipment for dialysis and primed dialyzer in preparation for use.
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
Performed routine quality control and safety checks on all equipment.
Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Safely transported, transferred and positioned patients on chairs for treatment.
Cleaned and sterilized instruments, equipment and surfaces.
Maintained accurate patient charts and medical records.