KIMBERLY EARP
Senoia,USA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
26
26
years of professional experience
Work History
Compliance Coordinator
US 1 Logistics
Peachtree City, Georgia
04.2023 - 02.2025
- Connect drivers to the Transflo app and the ELD (Electronic Logging Device)
- Coached driver on how to connect and unconnect to the TRANSFLO and ELD
- Coached drivers when they went go into violation, what may have cause the violation and what they could do in the future so this would not happen again
- The first point of contact for the drivers and the agent to connect for any problems that need to be addressed
- Shut drivers down when they did not get reset and connect with agent and driver to explain why he he shut down
- Sent emails to agents if drivers fail to connect and comply to company policies and followed up as needed
- Various other duties with keeping up with ELD on spreadsheet
- Connect driver to tractors when there is a tractor with a driver not assigned -this means looking and researching who is driving the tractor
- Research mileage jumps and connected to the correct driver
- Conducted regular audits of operations to identify areas for improvement in compliance processes
- Maintained records of all compliance activities including investigations, audits, and reviews
- Coordinated communication between departments regarding new or revised regulations
- Implemented corrective action plans to address identified noncompliance issues
- Ensured that employees are aware of their responsibilities related to compliance matters
- Investigated instances of suspected non-compliance with applicable laws or regulations
- Analyzed current practices and procedures for potential conflicts with existing regulations
- Issued clear warnings to violators, outlining infractions, penalties and remediation steps.
Customer Service Representative
Bimeco
Peachtree City, GA
11.2022 - 04.2023
- Handled customer complaints and inquiries in a courteous and efficient manner
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
Operation Supervisor
Cardinal Logistics Management
Peachtree City, GA
02.2018 - 07.2022
- Dispatch truck out
- Keep track of dispatch in excel
- Do route reviews
- Go over in invoices of outsource courier
- Set up appointments for job sites
- Set up back haul
- Set up pick for delivery for the plant
- Keep track of drivers on Omintrax
- Analyzed data related to customer feedback, inventory levels, delivery schedules, and other operational metrics
Office Administrative Assistant
A&A Trading Post Ace Hardware
Denver , CO
03.2018 - 05.2018
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Provided administrative support to multiple departments within the organization.
- Obtained scanned records and uploaded to database.
- Responded to customer issues to provide immediate resolution and improve retention.
- Responded promptly to customer inquiries via email or phone.
- Monitored office supplies inventory and placed orders when necessary.
- Monitored office expenses and submitted purchase requests.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
Cash Office Associate
Kmart, Sears Holding
Peachtree City, GA
10.2017 - 01.2018
- Coordinated the supply of currency for cash registers to ensure adequate change is available.
- Reconciled or entered report discrepancies found in financial records.
- Ensured compliance with legal and regulatory requirements regarding financial transactions.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Processed payments, reconciled accounts and made bank deposits.
- Performed bookkeeping and accounting consulting services.
- Received and recorded cash, checks and transfers.
- Balanced cash drawers and prepared financial reports to reflect daily sales.
- Managed the issuance and control of store petty cash and change funds.
- Organized cash movements between offices and to or from banks.
- Ensured compliance with all applicable laws, regulations, policies and procedures.
- Reconciled computer reports with manually maintained ledgers.
- Prepared and checked cashier register tills.
- Provided support to sales associates in processing large transactions or addressing register issues.
- Coordinated with management and accounting departments to report daily financial activities.
Data Entry Clerk/Lead Tech Tester
Applied Fiber Telecommunications
Leesburg, GA
01.1999 - 04.2017
- Responsible for processing work orders from sales orders
- Work closely with management to determine the required production processes
- Maintain database, and updated database when needed and initiate orders for production
- Support production in identifying orders and products
- Maintain stocked products and pulled stock orders when required
- General office duties
- Maintained data entry requirements by following data program techniques and procedures.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Followed up on pending tasks until completion.
- Organized files according to established procedures for easy retrieval later on.
- Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
- Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
- Stored hard copies of data in organized files to optimize retrieval.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Conducted regular cycle counts to maintain accuracy of inventory records.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Tracked outgoing orders to provide shipping status to customers.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Maintained inventory records and updated them regularly in the company's database.
- Marked materials with grade or acceptance status.
- Calibrated products to match design and operational specifications.
- Created detailed documentation on test results for both internal teams and external customers.
- Managed multiple tasks simultaneously while meeting deadlines under pressure.
- Selected samples for use as test models.
- Participated in peer reviews of test plans, designs, code modules as needed.
- Evaluated the effectiveness of existing QA processes and procedures; identified opportunities for improvement.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Learned new testing methods through continued education and research.
- Positioned components, parts or materials for testing.
Education
Diploma - Business Administrative Assistant
Albany Technical College
Albany12.2016
Diploma - general studies
Worth Co. High School
06.1983
Skills
- Microsoft Office
- Customer service
- Data entry
- Telecommunication
- Supervising Experience
- Logistics
- Communication skills
- Computer skills
- Office experience
- Microsoft Excel
- Help Desk
- Quality Control
- Microsoft Windows
- Customer support
- Filing
- Administrative experience
- Clerical experience
- Bookkeeping
- Customer focus and orientation
- Work motivation
- Attention to detail
- Data entry: accuracy
- Work style: reliability
References
References available upon request
Assessments
- Bookkeeping, Proficient, 12/01/21
- Customer focus & orientation, Proficient, 12/01/21
- Work motivation, Proficient, 12/01/21
- Attention to detail, Proficient, 12/01/21
- Data entry: Accuracy, Proficient, 12/01/21
- Work style: Reliability, Completed, 12/01/21
- Attention to detail, Expert, 08/01/22
- Spreadsheets with Microsoft Excel, Familiar, 07/01/22
- Warehouse shift leader, Highly Proficient, 08/01/22
- Supervisory skills: Motivating & assessing employees, Proficient, 08/01/22
- Office manager, Proficient, 05/01/22
- Verbal communication, Proficient, 08/01/22
- Administrative assistant/receptionist, Highly Proficient, 08/01/22
- Scheduling, Proficient, 07/01/22
- Work style: Professionalism, Highly Proficient, 08/01/22
- Sales skills, Highly Proficient, 08/01/22
- Working with MS Word documents, Familiar, 12/01/21
- Managing accounts in QuickBooks, Completed, 12/01/21
Timeline
Compliance Coordinator
US 1 Logistics
04.2023 - 02.2025
Customer Service Representative
Bimeco
11.2022 - 04.2023
Office Administrative Assistant
A&A Trading Post Ace Hardware
03.2018 - 05.2018
Operation Supervisor
Cardinal Logistics Management
02.2018 - 07.2022
Cash Office Associate
Kmart, Sears Holding
10.2017 - 01.2018
Data Entry Clerk/Lead Tech Tester
Applied Fiber Telecommunications
01.1999 - 04.2017
Diploma - Business Administrative Assistant
Albany Technical College
Diploma - general studies
Worth Co. High School
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