Kimberly East
Hooper,UT
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
Office Manager
Advanced Paving & Construction Company
05.2022 - 12.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Salesperson
NEOGOV
12.2021 - 05.2022
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Accounts Payable Clerk
Advanced Paving & Construction
08.2020 - 11.2021
- Completes payments and controls expenses by receiving, processing, and verifying invoices
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Server
Red Robin
01.2020 - 08.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Seasonal customer service associate
Target
06.2021 - 08.2021
- Daily duties consisted of shipping and packaging products, stocking inventory products, and helping customers
- Retrieving online orders in a mannerly time and preparing them for pick-up
- Providing customer service for customers with any questions they may have about orders
Lead
Ihop, Ogden
01.2018 - 05.2020
- Server at Ihop for 2 years
- Maintained customer satisfaction while giving tasks to complete while working shifts
- Daily roles included customer service, goals and tasks, and sidework
- Demonstrated leadership by becoming a serving trainer for new hires
- Able to deliver fast and friendly service and also handle complaints of customers
- Managed tables and side work while making sure customer satisfaction is at all time high.
Education
Diploma -
Fremont High School
Skills
- Culture Oriented
- Detail Oriented
- Adaptable to new areas
- Willingness to learn
- Bookkeeping
- Billing
- Expense Reporting
- Data Entry
- Excellent Multi-Tasking Ability
- Payroll Processing
- Account Reconciliation
- Financial Reporting
- Payroll and Budgeting
- Credit and Collections
- Human Resources
Additional Information
- AWARDS , Hooper Rodeo Queen Award (2014) with current clients and handle communication with them. Handle all culture committee projects ince as well as holiday decorations and activities.
Timeline
Office Manager
Advanced Paving & Construction Company
05.2022 - 12.2023
Salesperson
NEOGOV
12.2021 - 05.2022
Seasonal customer service associate
Target
06.2021 - 08.2021
Accounts Payable Clerk
Advanced Paving & Construction
08.2020 - 11.2021
Server
Red Robin
01.2020 - 08.2021
Lead
Ihop, Ogden
01.2018 - 05.2020
Diploma -
Fremont High School
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