Kimberly Edwards
Palm Coast,FL
Summary
Capable Job Title passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Type establishments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Gaming Bartender/ Server
Nevada Restaurant Services
07.2013 - 04.2024
- Collaborated with fellow bartenders to ensure smooth operations during peak hours, resulting in exceptional customer satisfaction.
- Worked closely with management to develop strategies for increasing foot traffic during slower periods, leading to improved overall profits.
- Assisted with event planning for gaming tournaments, contributing to successful experiences for both participants and spectators.
- Demonstrated versatility by covering various roles within the establishment as needed, including server or prep cook responsibilities when necessary.
Flight Attendant
Ryan International Airlines
09.2001 - 01.2013
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
General Studies
05.1980
Skills
- Customer Engagement
- Cleanliness standards
- Responsible Alcohol Service
- Menu development
Certification
Nevada sheriff license
Las Vegas non gaming license
Serenade Nevada license
Nevada alcohol awareness card
Timeline
Gaming Bartender/ Server - Nevada Restaurant Services
07.2013 - 04.2024
Flight Attendant - Ryan International Airlines
09.2001 - 01.2013
Thornton Fractional South - , General Studies
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