Kimberly Ellinger
Valley Center,KS
Summary
Expert in billing data verification and quality assurance management, demonstrated by a significant reduction in payment errors. Known for exceptional communication skills and meticulous attention to detail, consistently improving billing accuracy and efficiency. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Detail-oriented and methodical when working for Ascension Via Christi Home Medical offering 20 years of experience in related roles.
Overview
22
22
years of professional experience
Work History
Coorp- Reimbursement
Ascension Via Christi Home Medical
04.2009 - Current
- Bill insurance claims for all commerical accounts making sure we have all qualifying documentation
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations. Excellent communication skills, both verbal and written.
- Training of new employee of all the policy and procedures and accuracy if accounts, worked well in a team setting, providing support and guidance.
- Proactively problem solve claims issues, write appeal letter for denials
- Follow up with insurance company to ensure payment and proper processing
- Send Electronic and paper claim that are qualified per guidelines
- Learned and adapted quickly to new technology and software applications.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Developed and maintained billing procedures to make timely payments.
- Work with administration to improve processes and reduced errors
- Verified accuracy of accounts payable payments Skilled at working independently and collaboratively in a team environment.
- Enhanced data integrity by implementing strict quality control measures on all billable items entered into the system.
Supervisor/Rep Reimbursement
Apria Healthcare
01.2002 - 03.2007
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures. Over saw the CMN processing and logging
Education
High School Diploma -
Wichita North High School
Wichita, KS05.1994
Skills
Claims Processing
Insurance Verification
Data entry proficiency
Patient account management
Collections
Practices all HIPAA Compliance
Medical coding knowledge
Audit Procedures
Accounts receivable management
Medical Billing Expertise
Denial Management
Discrepancy Resolution
Data Analysis
Account Reconciliation
Excellent Communication
Quality Assurance Management
Insurance Verification
Account updating
Timeline
Coorp- Reimbursement
Ascension Via Christi Home Medical
04.2009 - Current
Supervisor/Rep Reimbursement
Apria Healthcare
01.2002 - 03.2007
High School Diploma -
Wichita North High School
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