Kimberly Ellis
Raleigh,United States
Summary
Scheduling Specialist with 10+ years of experience in quality assurance and operations at MediHome Healthcare Service. Demonstrated ability to improve process efficiency and maintain compliance with industry standards. Expertise in data entry and documentation, with a strong focus on detail and multitasking capabilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Scheduling Specialist
MediHome Healthcare Service
, United States
06.2022 - Current
- Scheduling Specialist
- June 2022 - Present (3 years 2 months)
- United States
- 3 years 2 months
Quality Assurance Technician
Natvar
Clayton, NC
07.2018 - 06.2022
- Utilize quality assurance best practices and principles, inspection techniques, and statistical tools to ensure delivery of top-notch products
- Investigate non-conformance results to identify root cause and implement process improvements to reduce future mistakes
- Follow Current Good Manufacturing Practices (cGMPs), provide accurate documentation, and ensure compliance with industry requirements
- Demonstrate attention to detail, time management, and the ability to multi-task in a fast-paced work environment to meet 90% of production goals
- 4 years
Quality Assurance Technician
Raleigh Precision Product Inc.
Kenly, North Carolina
09.2012 - 04.2018
- Conducted routine and spot inspections of materials and production lines to ensure quality deliverables
- Collected and analyzed data on quality issues and created corrective action plans to reduce waste
- Facilitated new employee orientations and designed new documentation for Standard Operating Procedures to support successful training of new hires
- 7 years 8 months
Intern Accounting Department
Raleigh Precision Products, Inc.
Kenly, NC
05.2017 - 09.2017
- Filed accounts payable and receivable invoices, sorted checks for departments, and tracked inventory to identify supply discrepancies
- Answered 20+ daily incoming calls with professional phone etiquette and provided quality customer service to answer questions or resolve issues
- Assisted in preparing bill of lading, creating packing slips and printing invoices for shipping department to maintain accurate business records
- Supported Human Resource department with mass mailings, data entry, filing, and spreadsheet organization
- 5 months
Lead Person
Raleigh Precision Products, Inc.
Kenly, North Carolina
09.2010 - 08.2012
- Prepared production supplies for 25+ daily orders and operated equipment safely and effectively for quality processing
- Trained new employees on proper equipment operation, maintenance, and calibration to meet performance goals
- Documented inspections for re-works, completed data entry for quality database updates, and recommended internal controls to reduce future printing errors
- 2 years
Print Press Operator / Inspector
Future Graphics
10.2008 - 12.2009
- Entered data into printing press with 99% accuracy and revised specifications for maximum print quality
- Calibrated electronic printing systems such as printing speed, ink levels, and drying temperature based on project material
- Inspected printed material for defects and errors for quality assurance before client delivery
- 1 year 3 months
Education
Master of Business Administration - MBA - Business Administration and Management, General
North Carolina Wesleyan University
Rocky Mount, NC02.2027
Diploma - Bookkeeping
Ashworth College
Norcross, GA01.2019
Bachelor of Business Administration (B.B.A.) - Accounting
Argosy University
Phoenix, AZ01.2017
Associate in Applied Science - Office Administration
Wilson Community College
Wilson, NC01.2012
Skills
- Microsoft Office Suite
- Data entry and documentation
- Time management
- Professional telephone etiquette
- Customer relations
- Team collaboration
- Critical thinking
- Attention to detail
- Effective multitasking
- Basic accounting
- Self-motivation
- Patient registration
- Payroll processing
- Strong work ethic
- Computer skills
- Timesheet management
Certification
- Human Resource Management
- Outlook Essential Training (Office 365)
- Outlook 2016: Efficient Email Management
- Outlook 2016: Time Management with Calendar and Tasks
- Office 2019 New Features
Awards
Delta Mu Delta International Honor Society in Business
Accomplishments
- QuickBooks Online Certification Level 1
- QuickBooks Online Certification Level 2
- Intuit Bookkeeping Certification
Timeline
Scheduling Specialist
MediHome Healthcare Service
06.2022 - Current
Quality Assurance Technician
Natvar
07.2018 - 06.2022
Intern Accounting Department
Raleigh Precision Products, Inc.
05.2017 - 09.2017
Quality Assurance Technician
Raleigh Precision Product Inc.
09.2012 - 04.2018
Lead Person
Raleigh Precision Products, Inc.
09.2010 - 08.2012
Print Press Operator / Inspector
Future Graphics
10.2008 - 12.2009
Master of Business Administration - MBA - Business Administration and Management, General
North Carolina Wesleyan University
Diploma - Bookkeeping
Ashworth College
Bachelor of Business Administration (B.B.A.) - Accounting
Argosy University
Associate in Applied Science - Office Administration
Wilson Community College
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