Summary
Overview
Work History
Education
Skills
Accomplishments
Phone
Timeline
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KIMBERLY EMEIGH

Bethlehem,Pa

Summary

Dynamic and results-oriented professional and accomplished Surgical Pathology Technician from St. Luke's University Health Network, with a strong foundation in customer service and team building. Driven by a passion for quality care and exceptional customer service, I honed my skills in specimen handling, team building, and problem resolution at St. Luke's University Health Network, demonstrating a commitment to quality care and safety, ensuring high standards.

Overview

16
16
years of professional experience

Work History

Surgical Pathology Technician 1

St. Luke's University Health Network
Bethlehem, PA
01.2024 - Current
  • Performs gross examination and dissection of surgical specimens.
  • Performs the opening of larger specimens for proper fixation of the entire inner cavity of the specimen before grossing and processing.
  • Verifies patient information submitted on protocol vs. specimen container, evaluate and decide according to the submitted clinician's diagnosis the proper orientation of the specimen, including inking of margins, and choosing the appropriate dissection procedure for each specimen, and dictating the specimens’ gross description using glossaries and a voice recognition system.
  • Maintains appropriate documentation and communicates essential information and issues. Resolves any issues quickly and efficiently.
  • Adheres to strict guidelines regarding confidentiality of patient information.
  • Receives and accessions specimens transported from other healthcare facilities as needed.
  • Validates laboratory test processes for completeness and safety.
  • Evaluates and assesses lab equipment to resolve malfunctions and restore functionality.
  • Cleans and calibrates laboratory equipment.
  • Maintains and calibrates lab instruments and equipment to streamline their use.
  • Communicates with pathologists regarding any discrepancies found during testing.
  • Communicates as necessary with other health care departments on hospital campuses, or outpatient clinical providers, in a professional and appropriate manner.
  • Processes specimens received from other medical facilities for further testing or evaluation.
  • Ensures adherence to established policies and procedures within the pathology department.
  • Identifies and reports issues affecting test performance.
  • Follows laboratory guidelines for handling biological specimens and safe handling of hazardous materials. Ensures proper disposal of biohazardous materials in accordance with safety regulations. Keeps lab space and equipment clean to prevent cross contamination with hazardous substances.
  • Assists in the preparation of tissue specimens for microscopic slides.
  • Works effectively in team environments to make the workplace more productive.
  • Assists with colleagues' and pathologists' requests, and answers questions to improve satisfaction.
  • Demonstrates strong problem-solving skills, resolving issues efficiently and effectively.
  • Contributes innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborates closely with team members to achieve objectives and meet deadlines.
  • Prioritizes and organizes tasks to efficiently accomplish service goals.
  • Utilizes various software and tools to streamline processes and optimize performance.
  • Manages time effectively to ensure tasks are completed on schedule and deadlines are met.
  • Performs other related duties as assigned or requested, including special assignments.

Lab Aide II

St. Luke’s
Bethlehem, Pa
07.2023 - 01.2024
  • Accessioning and transporting specimens to the appropriate testing area, performing campus or reference laboratory.
  • Registered patient information (demographics, insurance information, and diagnosis) for specimens received in the laboratory from physician offices. Capable of troubleshooting registration issues, and resolving work queue assignments.
  • Prepared complex send-outs to reference labs, including correctly packaging and mailing of specimens.
  • Reviewed the outstanding list, accepted list, and/or add-on list to ensure all specimens are accessioned and transported to the appropriate testing facility.
  • Communicated as necessary with other health care departments on hospital campuses, or outpatient clinical providers, in a professional and appropriate manner.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.
  • Performed routine laboratory tests, including quality control and calibration checks.
  • Organized samples for efficient storage in the lab's inventory system.
  • Processed patient samples promptly upon arrival at the lab.
  • Removed hazardous materials and unused specimens and properly disposed of substances.
  • Provided training to new personnel on standard operating procedures within the lab.
  • Managed the upkeep of all lab equipment, ensuring that it is properly maintained and serviced on a regular basis.
  • Used extreme care and caution when labeling lab specimens for later use.
  • Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
  • Maintained records of results, specimens, and other data related to lab operations.
  • Cleaned and prepared lab equipment for solutions, specimens and samples.
  • Followed established procedures for handling hazardous chemicals and biological agents safely.
  • Assisted laboratory technicians with specimen collection and processing.
  • Supervised supplies in inventory and notified supervisor of low stock levels.
  • Ensured proper disposal of biohazardous materials in accordance with safety regulations.
  • Participated in extra training and courses to refine and improve upon industry knowledge.
  • Adhered to strict guidelines regarding confidentiality of patient information.
  • Communicated effectively with colleagues regarding progress, or any issues arising during processing specimens.
  • Supervised the supplies in inventory and notified the professionals when items were running low.
  • Sanitized all counters and surfaces within the laboratory using company-approved cleaning products.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed other related day-to-day duties accurately and efficiently as assigned or requested.

Selector

Aldi
Center Valley, PA
11.2021 - 07.2023
  • Selects and receives incoming stock efficiently to effectively fulfill orders received from stores
  • Relocates merchandise throughout the warehouse according to product handling guidelines
  • Sorts and organizes merchandise strategically in preparation for shipment and unloads incoming shipment from trucks/ back-hauls
  • Performs general cleaning duties to achieve warehouse appearance standards and safety requirements
  • Participates in taking warehouse inventory counts according to guidelines
  • Cooperates and interacts effectively with peers, suppliers and warehouse leadership through ongoing communication and exchange of information
  • Provides input to the warehouse management regarding changes to improve processes
  • Inspects product, consults with the warehouse management regarding product quality, safety concerns and sanitation issues
  • Acts and decides independently within the delegated area of responsibility
  • Assists warehouse management in achieving budgeted goals
  • Performs all assigned tasks, accurately, efficiently, and within company policy and procedures
  • Follows the ergonomic program according to established procedures
  • Operates equipment according to safety guidelines in performance of essential job functions
  • Notifies management regarding product quality, safety concerns, and sanitation issues
  • Other duties as assigned

In-Store Shopper (Online Orders)

Whole Foods Market
Allentown, PA
10.2020 - 11.2021
  • Work on Store Support team supporting Prime Now customer orders, preparing them for deliver and/or pickup
  • Shop throughout the store for everyday goods to prepare the orders
  • Fulfill online orders efficiently, accurately and with a sense of urgency
  • Detail oriented, paying attention to product and order accuracy
  • Keep staging area organized and free of clutter
  • Learned product knowledge, customer service standards, and store operations
  • Worked in other departments throughout the store as required
  • At times checked out customer groceries efficiently and accurately
  • Assist with training of new Team Members

Server

Prime Steakhouse
Bethlehem, PA
09.2011 - 08.2016
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Operated POS terminals to input orders, split bills and calculate totals
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and intolerances
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal
  • Partnered with team members to efficiently serve food and beverages
  • Promoted desserts, appetizers and specialty drinks
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items
  • Completed opening and closing checklists
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff
  • Arranged each place setting attractively, using clean, chip-free plates and utensils
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation
  • Greeted newly seated guests quickly and efficiently
  • Calculated charges, issued table checks and collected payments from customers
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties

Athletic Training Intern

St. Lukes's/Lehigh Valley Steelhawks
Bethlehem, PA
01.2014 - 06.2014
  • Collaborated with qualified professionals to evaluate athletes, outline treatments and plan care
  • Administer physicals and treatment under supervision of licensed ATC
  • Provide proper documentation evaluation or treatment on site
  • Assist with composing supply orders and filing insurance claims
  • Prepare supplies for travel
  • Traveled with sports teams to assist in medical coverage
  • Inventoried training supplies and medical equipment
  • Assisted in designing individualized prevention and physical therapy plans and goals
  • Collaborated in development of Emergency Action Plan procedures, and perform designated EAP duties during events and practices
  • Earned reputation for good attendance and hard work
  • Readied exercise areas for strength conditioning and therapeutic rehabilitation
  • Maintained player, incident and treatment records
  • Organized and maintained equipment, tools and supplies
  • Offered professional knowledge about ways to safely and swiftly return a player to game ready
  • Improved operations by working with team members and coaches to find workable solutions

Athletic Training Intern

Moravian College
Bethlehem, PA
08.2013 - 12.2013
  • Provide medical coverage and services for practices and games under licensed ATC
  • Help administer physicals
  • Traveled with sports teams to assist in medical coverage
  • Collaborated with qualified professionals to evaluate athletes, outline treatments and plan care
  • Readied exercise areas for strength conditioning and therapeutic rehabilitation
  • Maintained player, incident and treatment records
  • Helped keep facility in compliance with all school system guidelines and OSHA requirements
  • Organized and maintained equipment, tools and supplies
  • Inventoried training supplies and medical equipment

Athletic Training Intern

Delaware Valley High School
Milford, Pa
02.2013 - 05.2013
  • Provide medical coverage and services of games and practices under a licensed ATC
  • Provide treatment and rehabilitation under licensed ATC
  • Helped keep facility in compliance with all school system guidelines and OSHA requirements
  • Collaborated with qualified professionals to evaluate athletes, outline treatments and plan care
  • Readied exercise areas for strength conditioning and therapeutic rehabilitation
  • Maintained player, incident and treatment records
  • Organized and maintained equipment, tools and supplies
  • Inventoried training supplies and medical equipment
  • Traveled with sports teams to assist in medical coverage

Athletic Training Intern

East Stroudsburg Youth Association
East Stroudsburg, PA
09.2012 - 12.2012
  • Organized and maintained equipment, tools and supplies
  • Collaborated with qualified professionals to evaluate athletes, outline treatments and plan care
  • Readied exercise areas for strength conditioning and therapeutic rehabilitation
  • Maintained player, incident and treatment records
  • Helped keep facility in compliance with all school system guidelines and OSHA requirements
  • Improved child athlete experience by finding creative solutions to problems that would appeal to the pediatric athlete

Lifeguard

Bethlehem Community Center
Bethlehem, PA
09.2009 - 08.2011
  • Kept equipment in good working order with frequent inspections and minor repairs
  • Completed routine safety training and instructed all patrons to follow safety rules
  • Monitored behaviors for safety violations and took steps to prevent further violations
  • Kept watch over swimmers to respond quickly to distress situations
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress
  • Maintained neat and clean pool area and clean water at all times
  • Optimized customer service by resolving issues quickly and with courteous demeanor
  • Identified emergency situations, including potential drownings and entered water for lifesaving measures
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately
  • Consistently complied with pool regulations and policies while encouraging patrons to adhere to guidelines

Sales Associate

Aerie
Whitehall, PA
11.2008 - 07.2010
  • Provide quality customer service, restocking merchandise, and measuring customers for proper fit
  • Managing customers with items in a fitting room, keeping facility clean and presentable
  • Handle purchase, return and exchange transactions
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Offered product and service consultations and employed upselling techniques
  • Sold various products by explaining unique features and educating customers on proper application
  • Assisted customers by finding needed clothing items and checking inventory for items at other locations
  • Developed customized sales techniques to successfully sell and upsell products to new and existing clients
  • Recommended accessories and delivered details regarding latest promotions to increase sales
  • Approached customers with consultative mentality to uncover and meet specific requirements
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty

Associate Teacher

Colonial Intermediate Unit 20
Easton, pa
07.2015
  • This is a summer program working along with other associate teachers and a head teacher in a classroom
  • Work one on one with a student with disabilities to meet their specific needs and goals from an established IEP to retain what was learned in the last school year and carry over the progress into the next school year

Education

Bachelor of Science - Athletic Training

East Stroudsburg University
East Stroudsburg, PA
05.2014

Associate of Arts - General Studies

Northampton Community College
Bethlehem, PA
05.2011

High School Diploma -

Freedom High School
Bethlehem, PA
06.2007

Skills

  • Customer service
  • Documentation
  • Quality Care
  • Safety
  • Supervision
  • Point of Sale (POS) system operations
  • Service/treatment prioritization
  • Conflict and dispute resolution
  • Administrative support
  • Relationship development
  • First Aid/CPR
  • Problem resolution
  • Team building
  • Grossing specimens
  • Decalcification methods
  • Hazardous waste disposal
  • Tissue processing
  • Specimen handling

Accomplishments

  • Certified athletic trainer
  • Licensed Athletic trainer
  • ECC Certified
  • Service Volunteer Swim and Gym coach for patrons with disabilities
  • Volunteer gymnastics Coach for Special Olympics athletes and youth athletes
  • Volunteer hours with St. Luke's for events held at Parkettes National Gymnastics Training Center

Phone

cell, (610) 507-3844

Timeline

Surgical Pathology Technician 1

St. Luke's University Health Network
01.2024 - Current

Lab Aide II

St. Luke’s
07.2023 - 01.2024

Selector

Aldi
11.2021 - 07.2023

In-Store Shopper (Online Orders)

Whole Foods Market
10.2020 - 11.2021

Associate Teacher

Colonial Intermediate Unit 20
07.2015

Athletic Training Intern

St. Lukes's/Lehigh Valley Steelhawks
01.2014 - 06.2014

Athletic Training Intern

Moravian College
08.2013 - 12.2013

Athletic Training Intern

Delaware Valley High School
02.2013 - 05.2013

Athletic Training Intern

East Stroudsburg Youth Association
09.2012 - 12.2012

Server

Prime Steakhouse
09.2011 - 08.2016

Lifeguard

Bethlehem Community Center
09.2009 - 08.2011

Sales Associate

Aerie
11.2008 - 07.2010

Bachelor of Science - Athletic Training

East Stroudsburg University

Associate of Arts - General Studies

Northampton Community College

High School Diploma -

Freedom High School

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KIMBERLY EMEIGH