Kimberly Escobedo

Maintained accurate records of patient information, updating databases as needed to ensure seamless communication between departments.

Ensured compliance with HIPAA regulations, safeguarding patient privacy during all aspects of the scheduling process.

Handled cancellations or rescheduling requests promptly while minimizing disruptions to overall appointment schedules across various departments.

Managed high call volumes with professionalism and patience, prioritizing customer service while multitasking effectively.

Answered customer questions about hours, seating, and menu information.

Strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Greeted customers upon arrival and provided friendly presence throughout dining experience.

Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.

Addressed guest complaints and resolved issues to promote satisfaction.

Processed cash, check and credit card payments.