Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Facsko

Port St. Lucie,FL

Summary

Adept at enhancing patient care and coordination, I leveraged strong clinical judgment and extensive medical terminology knowledge at Champion Home Health Care. My proactive approach in infection control and regulatory compliance significantly improved operational efficiency. Renowned for creative problem-solving and effective schedule management, I consistently delivered exceptional patient experiences and streamlined healthcare delivery processes.

Overview

15
15
years of professional experience

Work History

Patient Coordinator

Priority Medical Direct
07.2024 - Current
  • Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
  • Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
  • Contributed to a positive atmosphere within the clinic by maintaining a professional demeanor and compassionate attitude towards all patients.
  • Collaborated closely with billing departments to resolve any discrepancies or issues related to patient accounts, reducing payment delays.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Delivered excellent patient experiences and direct care.
  • Verified patient insurance eligibility and entered patient information into system.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Provided excellent customer service to patients and medical staff.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.

Administrator

Champion Home Health Care
05.2017 - Current
  • Oversaw all daily operations of the Nurse Registry.
  • Responsible for the Comprehensive Emergency Management Plan on annual basis. Review and Communication updates to the Department of Health.
  • Planed and organized staff development and home health services
  • Observed strick confidentiality and safeguarded all patient-related information
  • Ensured HIPPA compliance
  • Recruited new hires and completed initial interview and skills evaluations..
  • Maintained positive client feedback and loyalty through excellent relationship management.

Alternate Administrator

Champion Home Health Care
06.2013 - 05.2017
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Ensured compliance with all federal, state, and local regulations by staying up-to-date on industry standards and maintaining accurate documentation.
  • Established and maintained positive relationships with clients and their families, independent contractors and other area health care providers, physicians and community at large.
  • Monitored infection control procedures to ensure facility-wide health and safety.
  • Worked as part of team to execute proper care of body mechanics and safety of patient.


Care Coordinator

Champion Home Health Care
11.2011 - 06.2013
  • Carefully selected, developed and retained qualified staff.
  • Ensured HIPAA compliance.
  • Kept operations running smoothly and solved diverse scheduling by coordinating with clients, their families and independent caregivers.
  • Evaluated accuracy and compliance of all documentation and reports.
  • Jumped in to fill gaps when necessary

Certified Nurse Assistant

Champion Home Health Care
08.2009 - 11.2011
  • Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
  • Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
  • Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
  • Improved patient comfort by repositioning and transferring them on a regular basis.
  • Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
  • Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
  • Boosted overall patient satisfaction through genuine empathy, active listening skills, and consistent professionalism in all interactions.
  • Participated in ongoing professional development opportunities to remain current on best practices in the field of Certified Nurse Assistance.

Education

High School Diploma -

Eisenhower High School
Sterling Heights

No Degree - Computer Programming

Detroit College of Business
Detroit, MI

Certified Nurse Assistant - Health Care

Paramount Training Services
Ft. Pierce
06-2009

Skills

  • Strong medical ethic
  • Infection control standards
  • Extensive medical terminology knowledge
  • Reporting skills
  • Strong clinical judgement
  • Schedule management
  • Policy updates
  • Creative problem solver
  • Regulatory compliance
  • Schedule coordination
  • Hiring and retention
  • New hire orientation

Timeline

Patient Coordinator

Priority Medical Direct
07.2024 - Current

Administrator

Champion Home Health Care
05.2017 - Current

Alternate Administrator

Champion Home Health Care
06.2013 - 05.2017

Care Coordinator

Champion Home Health Care
11.2011 - 06.2013

Certified Nurse Assistant

Champion Home Health Care
08.2009 - 11.2011

High School Diploma -

Eisenhower High School

No Degree - Computer Programming

Detroit College of Business

Certified Nurse Assistant - Health Care

Paramount Training Services

Similar Profiles

CREATE PROFILE
Kimberly Facsko