Kimberly Feindt

High Volume Sales Model - Daily Metrics

FedEx Contract Ends November 30, 2024

• Made 75 Dials and 25 People reached
• Call existing FedEx business customers to determine if shipping with the competition and why. Through product education and open ended inquiry, discover if utilizing the right products for their business
• Deliver engaging sales presentations, effectively communicating the value of services via a script verbatim or customizing to the customers' business need
• Built strong customer satisfaction and retention through concise communication and effective problem-solving
• Assist in resolving routine program quality issues by identifying issue(s) and researching in a timely manner
• Maintain strict confidentiality of information provided by customer or data accessed within assigned systems
• Maintain required documentation in an accurate and timely manner using established systems
• Establish and maintain a professional relationship with team members, Managers and department contacts

• Achieved avg $20k monthly/ $250k annually in pest control sales alone with strategic planning. #1 in sales in the region out of 12 salesmen
• Achieved sales awards and awarded a trip every year for making annual budget Approx $275 - $300k in Overall Sales
• Monitored services after sale and implemented quick effective problem resolutions
• Increased sales through conversion of casual shoppers into customers with product knowledge, solutions to meet customer needs
• Work company assigned programs: Identify and run company reports to Call: New Homeowners, Cancelled Pest Control, Previous One Time Services, Cancelled Services made approx 75 to 100 calls/day - Sold services and set appointments for outside sales people
• Utilized CRM Software to start new customer accounts, create contracts and set follow-up dates, and record accurate efficient notes in CRM software
• Maintained professional communication with outside sales professionals, technicians, office staff and management

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers to promote growth and retention
• In first 30 days secured 8 new local clients and developed 2 existing clients on a national level
• Kept meticulous client notes and updated account information in company CRM software
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion
• Increased brand visibility with creation and execution of comprehensive digital marketing strategy

• In home dog boarding, daycare and walks for professionals
• Fostered strong professional network and partnership building skills to connect with quality leads
• All aspects of operation including design, advertising, networking with business owners locally, strategic business planning and forecasting
• Built clientele database to150 within 18 months
• Designed and maintained ads on social networks, website-based and email announcements with $0
• Increased customer satisfaction by providing high-quality services and timely communication

• Grew membership base and exceeded sales goals through territory development utilizing various creative marketing promotions, and community involved organizations
• Maintained good communication with existing business alliances
• Traveled throughout local market to assist with sales training at new clubs as well as under-performing clubs
• Consistently ranked 1st or 2nd in membership sales in market while employed
• Enhanced brand visibility by developing and implementing targeted marketing campaigns