Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kimberly Fenimore

McKinney

Summary

Experienced Administrative Professional who is creative and energetic with experience working in fast paced environments. Committed to customer service. Demonstrated ability to work well under pressure and manage multiple large projects while exceeding expectations.

Overview

37
37
years of professional experience

Work History

Medical Office Manager

Heart Care
11.2021 - Current
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.

Certified Mental Health Peer Support Specialist

Texoma Community Center
10.2020 - 10.2021
  • As a Peer Certified Mental Health Peer Support Specialist I encompassed a range of activities and interactions between people who have shared life experience
  • I offered a level of acceptance and understanding and validation not found in many other professional relationships
  • MHPS (Mental Health Peer specialists) offer encouragement, physical assistance, guidance and understanding to support recovery and demonstrating recovery is possible

Team Leader

The Expo Group
03.2017 - 06.2019
  • Assisted Project Mangers with show needs specifically relating to the Customer Account Manager's and suppliers
  • Responsible for leading a team of 1 - 10 Customer Account Managers by being the first point of contact for questions or issues with exhibitor's accounts
  • Interfaced with supplier for questions and answers for special quote items, costs, first and final payment, providing report to suppliers, and communicating the expectations at show site as well as the delivery schedule for services
  • Worked and managed various sizes of shows

Brand Solutions Manager

Conifer Health Solutions
10.2014 - 05.2015
  • Managed and planned end to end implementation of all tradeshow and events for Conifer Health Solutions
  • This involved up to 30+ events/tradeshow
  • Collaborated with Marketing leaders and Product Managers to raise brand awareness and increase overall knowledge of Conifer Healthcare Solutions and their products

Tradeshow Manager

GE Healthcare
05.2005 - 07.2014
  • Worked cross functionally to communicate and plan tradeshow for GE Healthcare
  • Planning involved end to end management of tradeshows to raise brand awareness, produce qualified leads, increase revenue and enhance customer satisfaction
  • Managed $1M+ budgets; tracked all metrics for tradeshows
  • Led two event managers who planned and executed smaller exhibits and events to ensure rigor and best practices
  • Collaborated with global counter parts to ensure booth layouts, space usage, and best practice tools such as iLeads and resource schedulers were used consistently across all tradeshows

EDI Implementation Manager

GE Healthcare
02.2003 - 05.2005
  • Led a team of approximately 7 EDI Implementation Specialists
  • Managed annual evaluation, performance and growth planning
  • Collaborated with team members to develop best practices and implemented best practices across teams
  • Identified qualified candidate's and interviewed for open positions
  • Developed, implemented and executed Performance Improvement Plans for employees who were under performing
  • Assisted employees with go live implementation when needed

EDI Customer Support

GE Healthcare
11.1999 - 02.2003
  • Answered incoming phone calls in regard to service-related inquiries to troubleshoot software applications issues
  • Documented, tracked and monitored problems to ensure resolution was in a timely manner
  • Maintained in depth customer management to acquire and retain customers and increased customer satisfaction

Middle School Secretary

Whitney Middle School
09.1990 - 05.1996
  • As the Middle School Secretary, I, under the general supervision of the Principal, performed a variety of clerical tasks requiring detailed knowledge of school procedures and policies
  • Supports Principal with routine administrative and clerical details
  • Maintains attendance records; and acts as liaison between Principal

Medical Front Office Receptionist

Dr. Keith Horner
05.1988 - 09.1990
  • Responsible for coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility
  • Scheduled appointments, answered patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility

Education

Diploma - Business Management

Hill College
05.1987

Skills

  • Budgeting
  • Account Management
  • Effective multitasking
  • Medical Records
  • Microsoft Office
  • Management
  • Customer Service
  • Strong work ethic
  • Task delegation
  • Decision-making

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Medical Office Manager

Heart Care
11.2021 - Current

Certified Mental Health Peer Support Specialist

Texoma Community Center
10.2020 - 10.2021

Team Leader

The Expo Group
03.2017 - 06.2019

Brand Solutions Manager

Conifer Health Solutions
10.2014 - 05.2015

Tradeshow Manager

GE Healthcare
05.2005 - 07.2014

EDI Implementation Manager

GE Healthcare
02.2003 - 05.2005

EDI Customer Support

GE Healthcare
11.1999 - 02.2003

Middle School Secretary

Whitney Middle School
09.1990 - 05.1996

Medical Front Office Receptionist

Dr. Keith Horner
05.1988 - 09.1990

Diploma - Business Management

Hill College

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Kimberly Fenimore