Kimberly Ferrell
Greater Atlanta Metropolitan Area
Summary
Dynamic and results-driven real estate professional with over 25 years of executive and sales experience, committed to delivering a white-glove client experience. Specializing in high-value residential transactions, I combine market expertise, strategic negotiation skills, and a personalized approach to help discerning buyers and sellers achieve their real estate goals. Poised to represent upscale properties with integrity, discretion, and unmatched client service.
Overview
18
18
years of professional experience
Work History
Real Estate Agent
Gasparilla Realty
Tampa, FL
01.2023 - Current
- Advise clients on market conditions, prices, mortgages, and legal requirements.
- Negotiate purchase agreements and contracts with buyers and sellers.
- Manage the sales pipeline by actively following up with prospects and hot leads.
- Provide guidance to clients throughout the entire buying or selling process.
- Develop networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Explain financial requirements and analytical data to potential buyers and sellers.
- Generate leads through networking activities such as cold calls and referrals from past clients.
Executive Assistant to CEO/ Marketing & Operations
HB NEXT
Lawrenceville, GA
03.2023 - 11.2023
- Provided comprehensive administrative support to the CEO and additional C-level executives.
- Managed complex calendars, scheduled meetings, planned internal/external events, and coordinated travel arrangements.
- Prepared reports, presentations, and correspondence, ensuring accuracy and confidentiality.
- Facilitated communication between departments, enhancing organizational cohesion.
- Handled confidential information with discretion and integrity.
National Purchasing Agent
Century Communities, Inc.
Norcross, GA
03.2023 - 11.2023
- Worked with National, Regional, and Local Purchasing and Operations teams from around the country to assist all of Century's Purchasing Departments, ensuring timely and accurate purchasing and pricing information in our ERP system.
- Focused on managing database integrity while working closely with Division Purchasing Staff to provide accurate data analytics and financial reporting.
Sales Professional
LGI Homes
Lakeland, FL
06.2022 - 01.2023
- Identified customer needs by asking questions and advising on the best solutions.
- Developed key customer relationships to increase sales.
- Set appointments via telephone by converting incoming calls, web leads, and walk-ins.
- Analyzed competitor activities and adjusted strategies accordingly.
- Updated job knowledge by participating in educational opportunities.
- Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
New Home Sales Consultant
LGI Homes
Tampa, FL
01.2021 - 06.2022
- Passionately assisted potential homebuyers in attaining their dream of home ownership by providing quality homes at affordable prices.
- Guided and supported customers throughout the new home sales process, the LGI Way.
- Scheduled appointments by converting incoming calls, web leads, and walk-in inquiries.
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
- Tracked weekly sales to develop senior leadership reports for corrective action planning.
- Followed up with clients during the first few months after moving into their new home.
Office Manager
LGI Homes
Riverview, FL
05.2016 - 12.2020
- The initial point of contact at the LGI Homes Information Center.
- Provided ongoing, exceptional customer service, answered the phones, and facilitated positive client relations.
- Executed key marketing initiatives, managed critical documentation throughout the home closing process and assisted with construction permitting tasks.
- An expert user of the LGI Performance Tracking System, conducted daily data entry, reporting and prepared weekly reports for management.
Regional Office Manager
LGI Homes
Tampa, FL
04.2015 - 05.2016
- Trained, coached, and motivated all new office managers in the Florida region as needed, using the LGI system.
- Answered questions, provided direction, and support to area office managers to ensure excellent multi-office and staff functions throughout the field.
- Liaised with the corporate marketing department, and continuously provided data to secure advertising opportunities within the Florida market.
- Facilitated and managed all regional events, meetings, One Day Moves/Installs for all new offices within the region, handling logistics, and vendor relations.
- Maintained various reports and analyzed regional statistics to ensure the Florida region aligned with overall business standards.
- Executed division-wide implementation, adoption, and maintenance of all organizational policies and processes to improve efficiency.
Executive Administrator
LGI Homes
Tampa, FL
05.2014 - 04.2015
- Assisted Florida's top executives in daily operations within the real estate sector.
- Reviewed administrative processes to ensure compliance with organizational regulations and procedures.
- Coordinated and led efforts across large cross-functional team to establish sound policies and improve overall employee buy-in.
- Assisted with the preparation of presentations for internal and external meetings.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Executive Assistant to Campus President
Keiser University
Tampa, FL
08.2011 - 05.2014
- Provided administrative support to the campus president and multiple university executives, contributing to the institution's growth.
- Managed academic schedules, coordinated meetings, and facilitated communication between departments.
- Assisted in organizing university events, relocation of the Tampa campus, and its grand opening.
- Handled sensitive information with confidentiality and professionalism.
Assistant Program Manager
Cisco Systems, Inc.
Atlanta, FL
04.2008 - 05.2011
- Responsible for supporting Account Managers and Cisco partners.
- Coordinated the implementation of successful customer briefings, both locally and internationally.
- Successfully established, developed, and maintained effective relationships with company executives, Cisco partners, and clients.
- Excelled within a demanding environment, successfully balancing staff and client needs, and utilizing technical skills spanning Outlook, Excel, and MS PowerPoint.
Education
Master's Degree - Business Administration / Marketing
Keiser University
Tampa, FLBachelor's Degree - Business Administration / Marketing
Georgia Gwinnett College
Lawrenceville, GASkills
- Proactive problem solver
- Tenacious
- Strong negotiation skills
- Ambitious
- Imperturbable
- Effective networker
- Integrous
Licenses Certificates Training
- 11/01/23, Notary, National Notary Association
- 05/01/19, Florida Real Estate License, Department of Business and Professional Regulation
References
- Amaury Leon, Director of Sales, Mark Spain Real Estate, Supervisor Reference, Tampa, FL, 813-659-6600
- Joseph Boyd, Real Estate Broker/Owner, Boyd Home Solutions, Supervisor Reference, Longwood, FL, 407-754-8770
- Morida Raphael-Yex, Sales Manager, LGI Homes, Business Reference, Clermont, FL, 407-818-8286
- Pablo Savetman, General Sales Manager, PulteGroup, Business Reference, Orlando, FL, 407-497-4613
- Mark Turcotte, Senior Vice President of Marketing, Outback Presents, Personal Reference, Nashville, TN, 404-915-1056
- Ruth Moore, Channel Marketing Manager, Bradshaw Home, Personal Reference, Lilburn, GA, 30047, 678-662-4571
Ability Summary
Top Performer, 2021 Salesperson of the Year - Madison Village Community - Closed over $5 million in volume during 1st ten months in sales, Closed over $8.5 million in volume during 1st full year in sales - Qualified for Circle of Excellence Trip, Maintained status in top 25 sales consultants nationwide (avg. 500 reps) - Full tenure 2022, Developed procedures to train, coach, and empower all inbound LGI Office Managers, Nurtured strategic partnerships with professionals and fostered vendor relationships via all media outlets, Produced/designed/created marketing, promotional, and sales materials, Managed logistics of executive meetings, special events, office moves/installations, training sessions, and travel arrangements
Activities
- Volunteer, Chattahoochee Hills Equestrian Eventing, 03/23 - Present
- President, Watson Farms HOA, 04/23 - Present
- Member, American Legion Auxiliary (Post 232), 08/23 - Present
Timeline
Executive Assistant to CEO/ Marketing & Operations
HB NEXT
03.2023 - 11.2023
National Purchasing Agent
Century Communities, Inc.
03.2023 - 11.2023
Real Estate Agent
Gasparilla Realty
01.2023 - Current
Sales Professional
LGI Homes
06.2022 - 01.2023
New Home Sales Consultant
LGI Homes
01.2021 - 06.2022
Office Manager
LGI Homes
05.2016 - 12.2020
Regional Office Manager
LGI Homes
04.2015 - 05.2016
Executive Administrator
LGI Homes
05.2014 - 04.2015
Executive Assistant to Campus President
Keiser University
08.2011 - 05.2014
Assistant Program Manager
Cisco Systems, Inc.
04.2008 - 05.2011
Master's Degree - Business Administration / Marketing
Keiser University
Bachelor's Degree - Business Administration / Marketing
Georgia Gwinnett College